Question about Brother MFC-9840CDW Laser Printer

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Hi im getting error message on lcd "print unable

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  • mieleman Jul 26, 2011

    This
    problem is often caused by the shutter door
    sticking in the open position. The solenoid that
    pulls the door open has a foam pad affixed to
    absorb the shock when the door opens. Over time
    this pad gets sticky - possibly due to toner
    spills. Some remove the pad, I covered mine with
    scotch tape. That way the cushion remains but the
    door no longer sticks. You can test it by pulling
    out the belt assembly. Look inside to the left and
    you'll see the black plastic door, about 1/2" high
    and 1.25" wide. Lift it from the bottom to get to
    the sensor (which may need cleaning - I used a
    damp cloth). It you can get the door to stick
    open, then it's likely you found the problem. It's
    no big deal to disassemble it from the rear. Just
    take out the solenoid and cover it with about 1/2"
    by 1/2" of tape. Reassemble the solenoid in such a
    way that it pinches the tape so as to keep it from
    coming off (the stickup on that tape isn't very
    strong). The door should no longer be able to
    remain stuck in the open position. If that doesn't
    do it you probably have a bad board or solenoid.
    I'll bet this is the problem 90% of the time.

  • Ed Palmer
    Ed Palmer Aug 14, 2011

    I wrote an illustrated technical note on "Print Unable 32":http://www.scribd.com/doc/62071141/Broth...

  • Samuel Skiffington Sep 22, 2011

    Oce CX2100 print unable 32

    The intructions posted by gadget850 also apply to the Oce CX2100. Thanks you!

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1 Answer

Print error 32


Hi jodi,
Go To Below official Brother Printer Page For Your problem,
How do clear the message Print Unable 32 from the LCD di Brother Still having Problem Then follow Us For
Brother Printer Support

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Print unable 32


This is not just a density sensor, this is a plastic cover over it that is getting stuck. There is a piece of soft rubber attached to the solenoid that is getting very sticky over time. Removing this rubber and stretching solenoid return spring corrects the issue. Search web for the service manual and follow chapter 8 to disassemble the printer correctly - takes less than 10 minutes to do it

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"UNABLE TO PRINT 50" appears


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Problem: ------------ The machine has a mechanical problem. -OR- A foreign objects such as a clip or ripped paper is in the machine.
Solution: ------------- Open the scanner cover and remove any foreign objects inside the machine. If the error message continues, do one of the following: ?? (MFC-440CN only) See Transferring your faxes or Fax Journal report on page 139 before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and then reconnect it. ??

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What is error 32


The message "Print Unable 32" or "Machine Error 32" will appear on the LCD display if paper or labels are stuck inside the printer or drum unit.

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Hi I have Brother dcp 350 printer. I have the error 46 unable to print/clean i cant get the printer back to normal functions. I have change the inks (all) and I am still get the same error message 46....


The messages unable to print, unable to clean, unable 36, error 46 and error 32 are all print head errors.

1. Remove all the ink cartridges from the machine
2. Clean the contacts on the cartridges as well as inside the machine itself with a small amount of warm water or alcohol on a cotton swab until no ink comes off on the swab.

Note: if any of the other cartridges are low, empty, leaking or bulging replace them

3. Then turn off the machine and unplug it for 70 seconds
4. Plug it back it and wait for the insert cartridges message
5. Insert the cartridges and check to see if the problem is still there. If it is it means the print head has failed and in order to fix this the print head inside the printer needs to be replaced. The print head is the part of the printer that puts ink from the cartridges onto the page

Unfortunately this can sometimes cost more to replace then the machine itself.

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2 Answers

Get Unable to print 32 error message. Can I fix this or does it require a tech?


http://www.youtube.com/watch?v=6Bob34TLrPQ&sns=em This YouTube video shows how to fix this problem with a small piece of tape!

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3 Answers

Print unable 32 error message


The message "Print Unable 32" or "Machine Error 32" will appear on the LCD display if paper or labels are stuck inside the printer or drum unit.

Follow the below link to fix Print unable 32 error message on Brother MFC-9840CDW Laser Printer

http://tinyurl.com/print32
All the Best...

Dec 09, 2010 | Brother MFC-9840CDW Laser Printer

2 Answers

Print unable 32 comes up after a successful print job


The message "Print Unable 32" or "Machine Error 32" will appear on the LCD display if paper or labels are stuck inside the printer or drum unit.

Follow the manufacturers recommendations on how to clean the rollers, etc.
Read the users manual.

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