Question about Epson Office Equipment & Supplies

2 Answers

I have an Epson TX117 which is giving problems when the cartridge is replaced. The cartridges are generic cartridges and have previously worked with no problem at all. I have taken the first cartridge that the printer would not recognise back to the suppliers and they replaced it. The printer however will not recognise this cartridge. I suspect that there is a problem the chip setting system in the printer. I have specifically follwed the cartridge replacement procedure just to make sure that I did not make a mistake when replacing the cartidge. I infact have a similar Espson at home and have been using generic cartridges for a long time with no problem at all. Do you have a solution to this problem

Posted by on

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Mentor:

    An expert who has written 3 tips or uploaded 2 video tips.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 185 Answers

Try cleaning cartridge holder contact pins with damped and lint free cloth.

I also use both generic and refill type cartridges in my epson printers, however, you have to be carefull with the stickers on the cartridge for refill types as they get damaged when damped or peeled.

good luck.


pls vote so I may continue sharing. thanks

Posted on Nov 12, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

It showing general error?

Posted on Mar 27, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

Epson Stylus TX117. Why won't it print?


The user guide for this printer can be found here
Epson Stylus TX117 Manuals Documentation
see the section on troubleshooting - ink light continuously on n the second page. It instructs you to reseat the cartridges/check if they inserted fully and correctly. If the printer still does not work after doing this, remove the cartridges and re-insert them (on my printer there is procedure for replacing a partially used cartridge). Are your cartridges genuine Epson and within use by date ? Some printers can detect these things and fail to function. Although compatible non-OEM (ie non Epson) are usually ok sometimes they are not.
If none of the above apply, contact Epson support
Epson Support Home
My printer is out of warranty I use 'chat' (not needed support in fair while though), most problems quickly resolved.
7.July.2015

Jul 07, 2015 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

Just replaced black ink cartridge on my Epson TX117 but it prints out very lightly and I need dark black


remove the ink cartridge shake it from side to side (right to lift ) not upside down(not vertically ) and you should do thies every time you replace them

May 26, 2011 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

Hpdeskjetd2430 color cartridge not working


Did you use Epson Genuine Cartridges?

ALL…. Epson & Brother Requires Genuine Epson Cartridges. !!!!!!!!
That sounds like your problem.

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc.

These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.

I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......


I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .

This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)

Feb 06, 2010 | Epson Stylus CX6600 All-In-One InkJet...

1 Answer

Just put ink cartridges in epson printer still says empty


Did you use Epson Genuine Cartridges? ALL…. Epson & Brother Requires Genuine Epson Cartridges. !!!!!!!!
That sounds like your problem.

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc.

These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.

I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......


I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .

This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)

Feb 04, 2010 | Epson Office Equipment & Supplies

1 Answer

I replaced the ink cartridge but it says out of ink


I received that same message when I was using Generic. Please read on.

Did you use Epson Genuine Cartridges?

ALL…. Epson & Brother Requires Genuine Epson Cartridges. !!!!!!!!
That sounds like your problem.

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc. These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......


I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. Don’t waste too much ink in cleaning it.

This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)

Jan 31, 2010 | Epson Stylus CX4800 All-In-One InkJet...

1 Answer

All of a sudden it does not recognise generic cartridges. I have recently upgraded the driver.


Did you use Epson Genuine Cartridges? Brother Genuine Cartirdges????
ALL…. Epson & Brother Requires Genuine Epson Cartridges. !!!!!!!!
That sounds like your problem.

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc. These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......


I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. Don’t waste too much ink in cleaning it. Its Costly.

This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)

Jan 29, 2010 | Epson Printer

2 Answers

Ink cartridges cannot be recognised Epson Please help


Did you use Epson Genuine Cartridges?

ALL…. Epson & Brother Requires Genuine Epson Cartridges. !!!!!!!!
That sounds like your problem.

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc. These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......


I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. Don’t waste too much ink in cleaning it.

This is the only advice I can give you. If you find this helpful, pls rate me.

Thanks and Good Luck :0)

Dec 22, 2009 | Epson Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

279 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18391 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...