Question about Nokia E71 Smartphone

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My e71 only shows the phone number, not the name of the person / business (as listed in my contacts).Shouldn't this happen automatically or is there are setting for this?

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This is a common problem.
It happens when you have more than one entry in your contacts list, with the same phone number.
In this case, the phone can't decide which name to show, and simply shows the number.

In order to resolve this, make sure that you delete the redundant contacts entries, and only keep a single contact entry for any specific phone number.

Posted on Mar 07, 2011


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It is possible that you have not saved the number in the name of person whom you are sending message, or you might have saved that number twice in your cell phone, i.e. either in sim card or in mobile phone or both.

There is another way to check this. Try dialing the same number, if it shows the name of the person whom you have saved then its fine. If it shows the number only, then it indicates that you have have his number saved twice.

Try, you will get through this.

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I have the same problem using Rogers wireless, and I called them about it. It seems that when a call is being made from another cell phone, regardless of whether it is on you contact list or not, it dispays only the number, because it is essentially on their server. If the person hangs up or leaves a voicemail, then any relevent information, such as the contact name associated with the number is displayed on your phone, because that is how your phone deals with that number. In other words, when someone is calling, most likely you will only see the number, and not a lot you can do about it.

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