Question about Dell Inspiron 1501 Notebook

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Adminstrator password problem

When I turned my Inspiron 1525 laptop back on about an hour ago, it said the computer is protected by a password or authentification code system and I cannot access my data without the correct password. I tried typing in the PW I normally use to get onto Windows but it tells me it's invalid. Why is this happening and what can I do to correct it? I purchased this laptop from Best Buy recently-no problems until now. Thanks
It's actually a Dell Inspiron 1525

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  • Big Jaws1 Jun 19, 2008

    Thanks so much for the feedback. Sounds simple enough and I'll give it a try and will repost if successful or not.

  • Big Jaws1 Jun 19, 2008

    OK-after talking with my grandson, I discovered he changed the password-it's the administrator one evidently. I know what the password is now, so was able to get to Windows at least-and it was the white and grey scrfeen before windows starts that I was getting the message. Anyway, I know the password and can get to windows, but now how do I get rid of the annoying white and grey screen and the need to enter administrator password first? Thanks again for any further help you can give.

  • layes69 Jun 19, 2008

    dell latitude d620 administator password problem. i forget my password.

  • Anonymous Mar 31, 2014

    I am trying to sign on to my laptop with the password I've been using since I purchased it and it is telling me incorrect password. I do not have the original disk for registry issues.

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If this is a white and grey screen, before windows starts, it's a system board password. To clear this you will need to contact dell, have your service tag and express code ready, and if you haven't already, you will need to register ownership with Dell. I posted a link at the bottom for phone numbers of Dell's support. Dell is great in the fact that they have a master code for each of their machines.

However, if this is a windows password, which I don't believe it is, you will need to start windows in safe mode by pressing F8 at start up. Then log in under administrator and clear passwords in each user account.

Here's the link, the phone numbers are about half way down the page. You'll just need to give them a call, it won't take very long, I've done it a several times with Dell machines I've purchased at auctions.
http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&dl=false&l=en&s=gen&docid=E21A18454B4A6550E030A68F27286358&doclang=en&cs=#1

Posted on Jun 18, 2008

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