Question about HP Pavilion dv6000z Notebook

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Apple itunes download

Hi, whoever is reading this. I just bought an hp laptop at best buy and I bought one that had geek squad pre-optimize it so that it would be working as soon as i got it. The problem is that i try to download the latest version of i-tunes onto my computer and the administration on my computer will not allow me to download the latest itunes. I am in a pickle right now and i want to use my ipod on my vacation, so please help me! thanks

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Double check your user account. They may have it setup so you have to login as Admin to use it or it could be you have to make an exception in the firewall for it to run. Is this Vista or XP?

Posted on Jun 21, 2008

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Posted on Jan 02, 2017

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IPod 7th generation bought from retailer in original box won't sync. Oriental characters showing up on computer screen


You need to go to your nearest Apple Store genius bar to get it straightened out. Barring that, Best Buy geek squad may be able to help.

Jan 28, 2017 | Audio Players & Recorders

Tip

BEST BUY GEEK SQUAD ROUND-UP


I can confirm that this level of incompetence is quite common. It is Best Buy's standpoint that Geek Squad is an extension of their sales strategies, thus their hiring practices reflect that standpoint. Many Geek Squad "Agents" are hired or transfered to Geek Squad based upon their merits as sales people, NOT technicians. This strategy, combined with the pathetically low pay level (which any certified or experienced technician would laugh at) results in untrained staff programmed to follow certain sales strategies. In my experience, many of my fellow employees were on the same technical level as the customers across the counter seeking support.

Best Buy did settle with Winternals / Sisinternals and integrated many of their tools into Geeks Squad's authorized repair disk (Much of which is purely automated). At some level, Best Buy has internally recognized that their Geek Squad staff is mostly unqualified and have catered their corporate licensed / developed software to reflect the situation. This not only showed Geek Squad's incompetency (again) but also shows how news media is more interested in scaring you than actually helping you. It's good that the big chains got this bit of negative press on a local station but you should also applaud the store that did it for free - at least post their name and address and show an interview with the owner or clerk.

Mom and pop shops are usually run by people that are hobbyists first and business-folk second. Whenever someone at my company asks for personal computer help that I don't care to deal with I send them to a small shop in our town - one with Windows 3.1, Windows 95, Netscape Navigator and Word Perfect stickers are mostly-faded on the window. I know they'll be treated honestly and fairly. No charge just to examine a computer to add onto the actual repair.

It's sad how many people/companies are more interested in making the most money from a problem instead of trying to solve it fairly.
and LASTLY "1st thing that video is at least 8 years old I remember seeing it when I was young in highschool."
Perhaps you are thinking of the PC World investigation of major retail computer service departments? I remember reading it long ago:
http://www.pcworld.com/article/3764-6/pc_repair_ripoff.html
The article is from Mid 1998. A damaged IDE cable was part of the problems on their test PCs.

From the article:
"Of 55 problems tested across 20 stores, a total of 30 were misdiagnosed, ignored, or went otherwise unfixed. Best Buy and Computer City each missed on 9 of 15 tries."

THE REAPIR WE WERE TALKING ABOUT WAS A 10 TO 20 DOLLAR FIX :()

AND


A confidential settlement has ended litigation initiated by Winternals over copyright infringement regarding Geek Squad's use of its ERD Commander software.

The lawsuit should end following a July 7th motion from Winternals lawyer David Weaver, who cited a settlement agreement reached between the company and Best Buy, which owns Geek Squad.

Instead of a lengthy lawsuit, Winternals now has a three-year agreement in place with Best Buy. This will permit its Geek Squad of tech assistance personnel to lawfully use licensed programs from Winternals and Sysinternals. This includes the ERD Commander system recovery tool.

The problems for Best Buy and Geek Squad started in February 2006. Winternals had conducted training sessions for Geek Squad employees, as part of its negotiations with Best Buy to license software for its 12,000 Geek Squad workers.

Then the negotiations ended abruptly. Coupled with the admission from employees of Geek Squad and Best Buy that they had been using unlicensed copies of ERD Commander, Winternals began to investigate.

They set up systems needing repair in multiple locations, and put calls in to Geek Squad for assistance. Geek Squad staffers either used unlicensed copies of ERD Commander, or had them in their possession.

In April 2006, Winternals sued in US District Court in western Texas for copyright infringement, circumvention of copyright protections systems, and misappropriation of trade secrets.

on Dec 27, 2009 | Computers & Internet

1 Answer

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Disc Drives can be rented/bought at stores such as Best Buy, Rent-a-center (or some other rental store). Going to a tech support at a place like best buy (Geek Squad) will have people who can re-install your software.

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Bring it to best buy's Geek Squad. Or if you do not want to spend more money, bring it back to the store where you brought it.

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Kaspersky Security 2009 AntiVirus can not install.....


Hi

first of all make sure that your account in the computer is the one that has administrative rights on it
try checking the minimum requirements and the platform as specified on the kaspersky software.
if you want i can help you install the s/w
you may reach me on my email

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1 Answer

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don't just uninstall itunes, you must uninstall all apple products includeing quicktime. then download and install newest version of itunes.

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My new battery won't take a charge. HP Dv1170us


Are you sure everything is plugged in correctly? Look on the cord and make sure there are no "shorts" in it becuase sometimes it can have a "short" circuit to it, even if it's new!

Feb 26, 2009 | HP Pavilion dv1170us (PR425UA) PC Notebook

1 Answer

IPod


Hello Sofi507,

Unfortunately Geek Squad® technicians are not able to do iPod battery replacements in-store. You should take the iPod to an Apple Store for service or follow the procedure on the Apple Care Service Website: http://depot.info.apple.com/ipod.

Best Regards,
Ken
"Go Ahead. Use Us."

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1 Answer

Frozen Drive


Hi Blue Spanky,

Yes, Geek Squad® offers data recovery services. There are three levels of data recovery, dependant upon the condition of your hard drive. These services are offered on a carry-in basis. Visit your Geek Squad® precinct at your local Best Buy™ store to learn more, or visit http://www.geeksquad.com/pricing for information on services available through Geek Squad®.

Thank you,
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If warranty, no body better then Apple. I've heard of good and bad stories from Geek Squad, so I guess it depends what you need.

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