Hi, whoever is reading this. I just bought an hp laptop at best buy and I bought one that had geek squad pre-optimize it so that it would be working as soon as i got it. The problem is that i try to download the latest version of i-tunes onto my computer and the administration on my computer will not allow me to download the latest itunes. I am in a pickle right now and i want to use my ipod on my vacation, so please help me! thanks
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Disc Drives can be rented/bought at stores such as Best Buy, Rent-a-center (or some other rental store). Going to a tech support at a place like best buy (Geek Squad) will have people who can re-install your software.
try reseating the memory cards in the notebook if the lights come on but no display usually memory cards have been knocked loose.
that is one defect that they have is memory cards come loose if the laptop has been jarred from being in a car getting bounced around in the seat etc.
the memory cards control a portion of the video and if the memory cards lose connection you loose video.
A.R.C.H.I.E. is the demonstration software used on all Windows-based PCs sold at Best Buy that are used as demonstration units. The software is not designed to be installed on any PC other than those being used within the store.
Unfortunately, the removal of A.R.C.H.I.E. without the original disc (which is provided monthly to the stores from the corporate offices) is going to be nearly impossible. You have two solutions in this case:
1. Utilize the PC's recovery methods (most likely recovery partition, however you might have a model that came with recovery discs as well. The A.R.C.H.I.E. software prohibits most recovery disc creators from working properly). Note that for this method to work, you must be able to start the recovery process outside of Windows. 2. Bring the computer (along with its AC adaptor, if it is a laptop) to any Geek Squad precinct (any Best Buy store or standalone Geek Squad) for uninstallation of the A.R.C.H.I.E. software (without damage to the underlying operating system). This should be a free service as it is THEIR software running that requires removal for normal operation of the computer, and per company SOP should have been removed prior to sale. This is the preferred method, however you might not have access to a Geek Squad precinct and need it done before you will have access to a precinct again.
Disclaimer: Answerer is currently employed by The Geek Squad. The opinions and statements in this answer may not reflect the views held by Best Buy or The Geek Squad. Official communications from these companies may be obtained from http://www.bestbuy.com/ or http://www.geeksquad.com/.
Unfortunately, unless you have the skill to disassemble the laptop and solder a new DC jack onto the motherboard you may be stuck. This is a rather difficult procedure and DC jacks alone can run between 20-80 bucks each. I wish you luck
Go back to best buy. the closest one to you. and see about yoru exteneded warranty. Toshiba dont deal with the extended warrentys.A 3rd party company is looking after it for you (best buy) i guess geek squad.. If the warrenty is out and you gotta pay 600 dollors to replace your computer motherboard. all depending on what you use it for an entry level laptop is close to 600 dollors great for web browseing and office use school, some games.