Problem: Network Cable
Don’t take this message
literally - there are many causes besides not having a cable physically plugged
into the network card. The message really means that the network card doesn’t
detect a live link to another device on the other end of the
Download and install the latest
network card driver program.
Check the cabling - a bad cable will prevent
link detection. Substitute a cable that’s known to be good.
Check the link
lights on the device on the other end of the cable, whether it’s a hub, switch,
router, or a NIC in another computer. It should show a live link to the NIC. If
it doesn’t, try a different port.
Auto-detecting speed and duplex mode can be
unreliable. Set them manually. Most routers and switches use 100Mb, full duplex.
Hubs can only use half duplex.
Problem: Renewing a DHCP lease fails, with error
message “An error occurred while renewing interface <name>: The system
cannot find the file specified.”
Problem: Network connection
configured to obtain an IP address automatically has IP address
Solution: Make sure that the DHCP Client service is
Right click My Computer, and click Manage.
Double click Services
Double click Services.
Double click DHCP Client. If the
Service status is Stopped, click Start.
Set the Startup type to
Thanks to Lightcap, who suggested this fix in a news group
Problem: Network Connection Has IP Address
The network card is
configured to obtain an IP address automatically, and it’s connected to a
network with a DHCP server: hardware router, another computer running Internet
Connection Sharing, cable modem, DSL modem, etc. But it gets a 169.254.x.x IP
address, which indicates that it can’t communicate with the DHCP
Connect the computer
using a different Ethernet cable or hub/switch/router port.
install the latest firmware for the hardware router.
Disable XP’s Internet
Connection Firewall <../xp/ic_firewall.htm> on the local area network
The card is configured to automatically sense network speed and
duplex mode, but auto-sensing is failing. Configure the speed and duplex mode
manually. For example, most switches and routers use 100 Mb speed and full
duplex. To make the settings, right click the network connection and click
Properties | Configure | Advanced.
Un-install the network card and move it to
a different slot.
If you have a cable modem connection, turn off the
computer, turn off the cable modem, and wait a few minutes. Turn on the cable
modem, and then turn on the computer.
Problem: Renewing a DHCP lease fails, with error message “An error
occurred while renewing interface <name>: The system cannot find the file
Problem: Network connection configured to
obtain an IP address automatically has IP address
Make sure that the DHCP
Client service is running:
Right click My Computer, and click
Double click Services and Applications.
Double click DHCP Client. If the Service status is Stopped, click
Set the Startup type to Automatic.
Thanks to Lightcap, who
suggested this fix in a news group message.
Error Message: An error has occurred while trying to share
<filename>. The Server service is not started. The shared resource was not
created at this time.
To start the Server
Right click My Computer and select Manage.
Services and Applications.
Double click Services.
Scroll down the list of
services and double click Server.
Click the Start button.
Set the Startup
type to Automatic.
Click Apply and OK.
Problem: Computer A Can Ping Computer B, but not Vice
Solution: This is almost always caused by an improperly
configured firewall on Computer A.
Problem: One Computer Can’t Access Some Web Sites, but Other
Look for the Windows
Hosts file on the problem computer:
Windows 2000: C:\WinNT\System32\Drivers\Etc\Hosts
Open it with a text editor and
you'll probably find lines with the names of the sites that you can't access.
Delete those lines, save the file, and try again. If those are the only lines in
the file, delete the file. Be sure to save it with a file name of just Hosts,
with no file type. If your editor saves it as Hosts.txt, rename it to just
The Hosts file can be created by "web accelerator" programs that store
name-to-IP address translations. This might speed up access by a tiny amount,
but it causes problems when a site's IP address changes.
Problem: A shared disk or folder doesn’t appear in My Network
Description: The disk or folder is shared correctly on
another computer, but it doesn’t appear.
Solution 1: Click Add a network
place and follow the prompts to add it. Browse to it through Entire Network, or
specify the path name using the form \\computer\share.
Solution 2: Click View
workgroup computers, then click the computer that has the shared disk or folder.
Problem: XP's Network Setup Wizard Says That No Network Card Is
Solution: XP's Network Setup Wizard sometimes fails to
recognize an installed and working network card. This is because the NIC's
driver program doesn't respond correctly to all of the queries that the Wizard
makes when it's looking for a NIC. Configure the card’s TCP/IP properties
manually. Here’s how to do it for Windows 95/98/Me <../ics/icsclient.htm>,
Windows 2000 <../ics/ics_win2k_client.htm>, and Windows XP
<../xp_ics/clientwiz.htm>. Then set the workgroup name to MSHOME.
Problem: Windows XP takes a long time to open a shared disk or
folder on a computer running Windows 95, 98, or
This is a different problem
than My Network Places taking a long time to open <slowbrowse02.htm>. This
problem occurs after you double click a shared disk or folder.
Disable searching for scheduled tasks
This Microsoft Knowledge
Base article <http://support.microsoft.com/default.aspx?scid=kb;en-us
Q245800> describes a bug in Windows 2000 Professional that might also exist
in Windows XP. Disable searching for scheduled tasks by deleting this registry
Delete stored network passwords
1. Click Control Panel | User Accounts.
Click your user name.
3. Click Manage my network passwords.
4. Click each
entry and click Remove