Question about Kenmore Elite Oasis 27052 Top Load Washer

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Kenmore Oasis HE / Top Loading Washing Machine the machine shows error code dU, the lock is "clicking" and the machine bleeps but it cannot do anything else. Has to be unplugged for it to stop bleeping. Lid is currently unlocked. Lock is retracted and I cannot pull it out very far with my fingers. Please help

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  • notaney Nov 12, 2010

    yes, thank you. This is the same comment I saw when I first searched the site.



    What do I do to fix this?

  • notaney Nov 12, 2010

    please can you give me step-by-step instruction on how to replace the lid lock assembly?



    or do I have to call a technician, which is what I was trying to avoid by using this service?

  • notaney Nov 16, 2010

    hi there



    I think you must be talking about another machine -- this one doesn't have any rubber band or screws -- nothing to be able to take off the boot



    this is a picture of the locking mechanism



    do you have any more advice?



    any other suggestion?

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  • Master
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Hi, dU error code means Door unlock failure and it means:
Excessive force on door lid is preventing lock bolt from
retracting.
Wash media buildup is preventing lock bolt from retracting.
Machine/motor control cannot determine if door lid is in an
unlocked state.

Posted on Nov 12, 2010

  • Tunde Autos
    Tunde Autos Nov 12, 2010


    The problem may be that:


    • Door Lock Mechanism broken.

    • Check Door Lock/Switch Assembly for foreign objects

    • Check Wire Harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)

    • Door Lock/Switch Assembly



    You can only fix it by replacing the Door Lock/Switch Assembly

  • Tunde Autos
    Tunde Autos Nov 12, 2010

    Hi, this should be a easy repair, simply open the door, and look behind the rubber boot, you will see a metal band holding it to the front of the machine( spring loaded at very bottom) roll the "clamp"wire off and remove the right hand side of the boot, you will need to unscrew the 2 phillips screws holding the latch assy on and it will slide right put, probably 3 connectors( you will have enough wire to almost pull all the way out.. Replace with the new latch(wires only plug into correct spots, you can't do it wrong). re-secure the latch and roll the rubber boot back over the front lip. rescuring the metal clamp may take a little patience, but get a third hand if available.. starting at top strecth over both sides and snap spring over the bottom. easy repair take your time you will be fine!!

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https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/409753510a90c8be852571e90073421b/$FILE/8178583.pdf

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