Question about Sharp AQUOS Blu-ray Disc Player

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Have the new Aquos BD-HP80, can play a blu ray disc no problem but cannot play a regular DVD. Had a previous issue with last player where it would play regular DVDs but not Blu Rays? Sharp sent me a new model and the problem switched to not playing the regular DVDs. Is this a problem with the players or a possible connection issue?

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: Blu-Ray player not reading Blu-Ray movie

Go to sharps website and download updated firmware version for your model, then transfer the file to the blu ray using a usb mass storage device. I had to do that to mine it would not play new blu rays and i just bought the darn thing should've come updated. Good luck!

Posted on Dec 28, 2008

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SOURCE: Incompatible Disc in Sharp BD-HP21X Blu-Ray Disc Player

I had the exact same problem as you did... I bought the Sharp Aquos 42D85X which came with Sharp BD-HP21X Blu-ray Disc player. could not get brand new blu-ray movies to play and i found it froze everytime after 10 secs. I phoned sharp who basically were no help watsoever! I then went and returned my blu-ray movies back to the store thinking it was a problem with the discs.. The people there were extremely nice and since they had a display model of the BD-HP21X instore they offered to test the movie on it to veroify whether it was the blu-ray player was the problem or not. Turns out its a fault with all of the BD-HP21X models. So we then ended up returning it back to the store we bought it and exchanged it with the older model (BD-HP20X). I now have no problems playing blu-ray movies. Although another suggestion is to perhaps download the lastest firmware update & see if that resolves your issues.

Posted on Mar 16, 2009

Beignorant
  • 51 Answers

SOURCE: Sharp Blu-Ray model BD-HP20X locked to region 4 how to unlock ?

Well I Checked my data resources and saw that there are no hacks or tricks for Sharp yet... the only thing you can try doing now is to ask your Dealership if they can unlock the regions for you. I've searched everywhere but couldn't find anything for newer models like HDDVD or Blu-Ray players.

Sorry T_T But let's hope someone might be able to help as well..

Posted on Mar 31, 2009

  • 3 Answers

SOURCE: My Sharp Aquos Blu Ray player cannot play my blue ray disc.

goto sharpusa.com and put in your model number. download the update to flashdrive and the update your blu ray..and it will then play

Posted on Apr 24, 2010

bshldn
  • 736 Answers

SOURCE: my blu ray player won't play blu ray copy of avatar

Try completing the update.

The update file can be found here http://www.sharpusa.com/CustomerSupport/ProductDownloads.aspx

Select bluray disc players
model not listed
type in model number
Then click on search
Click on the instructions and read thme if you need to. If you do not need to read the instructions click on the firmware and save it to your desktop. After the download has completed open the folder and click on extract all files under folder tasks, which should be on the left of the window nearer to the top.

At this time insert a 1, 2 or 4 GB flash drive into your computer. Then in the window click on next if you need to or browse and then my computer and then the icon of the usb device itself. Click on extract or next. When it is done safely remove the usb device from your computer by clicking on safely remove hardware located near the time on the bottom right hand side of the computer monitor.
Click on the usb device and click on stop. Remove it from the computer and place it in the back of the bluray player. Turn the tv and bluray player on as if you were going to view a bluray. There shouldn't be any discs inside. Press the setup button on the bluray remote control. Choose settings. Choose software update. Begin the update. After it is completed turn off the bluray player before removing the usb device.

If the usb device needs to be reformatted or if the zip file folder is placed on the usb device instead of the extracted file the download will not be successful.

Posted on May 11, 2010

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I had the exact same problem as you did... I bought the Sharp Aquos 42D85X which came with Sharp BD-HP21X Blu-ray Disc player. could not get brand new blu-ray movies to play and i found it froze everytime after 10 secs. I phoned sharp who basically were no help watsoever! I then went and returned my blu-ray movies back to the store thinking it was a problem with the discs.. The people there were extremely nice and since they had a display model of the BD-HP21X instore they offered to test the movie on it to veroify whether it was the blu-ray player was the problem or not. Turns out its a fault with all of the BD-HP21X models. So we then ended up returning it back to the store we bought it and exchanged it with the older model (BD-HP20X). I now have no problems playing blu-ray movies. Although another suggestion is to perhaps download the lastest firmware update & see if that resolves your issues.

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