Before I had this new Epson DX8450 I had the Epson Stylus C64 successfully installed on my home PC for many years but now I am unable to install my new printer, every time I switch on the printer my mouse freezes up, does anyone know why this is?
Uninstall the printer using the Control Panel. Reboot the computer. Make sure the printer is connected but switched OFF. Restart the computer and when Windows is up and running, insert the printer installation CD. When instructed, turn on the printer. Everything should now be OK. If it isn't, take the printer to the Epson Express centre and ask them to check it. If it's faulty you need to decide whether to get it repaired or dump it and get a new one - check the rel;ative costs carefully. If it's OK, then you need to get your coputer looked at.
If you require further help on this, please post a new comment.
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