Question about GE GSS25LGM Side by Side Refrigerator

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The ice chute door (flap) is not opening. Is it supposed to open from the weight of the ice dropping on it, or is it somehow connected to the ice lever in the door when you push on it?

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Most Ge refrigerators have a solenoid that is in the door that opens the ice dispenser door. It activates when you push the lever it activates the micro switch. Then sends the signal to the board that sends power to the solenoid and opens the flapper door. Most times the solenoid is either rusted or stuck. You can get part at local appliance parts store but it gets involved to take door apart to repair if one has never done it before. As always if you are not comfortable trying the repair please call a local service technitian.

Posted on Nov 12, 2010

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What I found was that the ice come down the chute side way and got stuck at the flap in the door. As you continue to press for ice, the machine pushes more ice & they all back up in side the chute and in the door, ready to dump on unsuspecting person who open the freezer door.

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