Press Ctrl+Alt+Del "Delete keys" simultaneously.
Select "Turn off" or "Shut Down" by clicking on it.
orClick on Start button>Turn Off or "Shut down" computer.
else, Press the power button of your CPU for a few seconds.
Hope it will be helpful to you
All the Best!
Hold the power button in for several seconds till it powers off. is this the first time it happened?
if not, you may need to go to the control panel and check your Power Management settings.
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
Make sure that there are no objects placed on the keyboard, or
if you have one, the external keyboard. Turn off the computer,
and turn off all attached devices. Turn on the computer first;
then turn on the attached devices.
If an external keyboard is connected, do the following:
v Turn off the computer and disconnect the external keyboard;
then turn on the computer. Make sure that the built-in
keyboard operates correctly. If it does, have the external
keyboard serviced.
Make sure that the external keyboard is connected to the
correct connector.
Please feel free to ask me if you any further questions or concerns.
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Thanks.
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