Question about Sony KDL46Z5100 46 in. HDTV LCD

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We have owned our Sony Bravia KDL46Z5100 since last Nov. We had trouble in June with it shutting Off and coming back on by itself. We took it in 3 times and the 3rd time they put in something and it seemed to have fixed the problem now this Nov it is doing the same thing again. Took it in to dealer and as of now he can't find anything wrong. They keep suggesting that it is our cable provider. What is the problem?

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Have you updated the firmware on the TV? I know that there are a few issues that were corrected in the latest release where the TV will randomly power off and back on. I have owned this TV for 1.5 years and have never seen this issue. However, I do try to keep the firmware updated.

Repair places will generally look for hardware issues and not at the firmware side of things. Try the software update first before spending any more time and/or money with TV repair places.

Posted on Jan 04, 2011

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