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I have an H/P color inkjet 4-in-1. I can print from the computer, but when I try to copy or fax, the machine jams. I'm wondering if I need to clean the sliding bar or something similar?

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  • Tricia Scerbo
    Tricia Scerbo May 11, 2010

    What is the model number of your HP? Also, where is the jam occurring?

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To add to Bubbabear64's solution, remove the paper and fan it to be sure that the paper isn't sticking. Additionally, are you using quality paper? Some printers want you to supply them with the best paper.

Posted on Jun 18, 2008

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Usually that thing will jam in all modes or not at all.

Make sure it is pulling only one piece of paper at a time.

If the paper hasn't been used in awhile check the paper quaility for wrinkles or other blemishes.

Posted on Jun 17, 2008

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