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The printer is turned on, paper inserted and connected via usb to laptop. was working ok yesterday but now when I click to print, dropdown appears very briefly to say printing is starting, but nothing apart from being told that the documents are pending. Paper is not being pulled through...nothing. The small display screen on the left hand side is displaying scan / copy function options permanently when switched on.

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Go to printer preferences, make sure the "use printer offline" is unchecked.

Posted on Nov 12, 2010

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1 Answer

Color ink problem


Solution one: Check the ink levels To allow for full use of the cartridges, some printers continue to print even after the cartridges are completely out of ink. Follow these steps to check the ink levels in the Toolbox . The Toolbox is part of the standard printer software. Depending on the version of Toolbox on your computer, the appearance of the Toolbox features might vary.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows low ink levels, consider having a replacement cartridge available to avoid possible printing delays. Print quality deteriorates as cartridges run out of ink.
  1. Click Start (c01827528.gif ), click All Programs , click the HP folder, and then click the icon for your HP printer (c02053172.gif ). The printer software opens.
  2. In the printer software, double-click Estimated Ink Levels . The Toolbox opens.
  3. Click the Estimated Ink Levels tab to display the estimated ink level of each cartridge. Figure 1: Estimated ink level indicator c02752297.gif Image: Estimated ink level indicator.
  4. If the ink level indicators show that a cartridge is low or empty, replace the cartridge.
  5. Try printing again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution two: Reset the printer Resetting the printer might clear the issues and allow the printer to function correctly again.
  1. Press the Power button (c01602202.gif ) to turn off the printer.
    NOTE: Pressing the Power button might not turn off the printer. This might happen if the printer is in an error state. Continue with these steps regardless.
  2. Disconnect the power cord from the rear of the printer. Figure 2: Disconnect the power cord from the rear of the printer c01869581.gif Image: Disconnect the power cord from the rear of the printer.
  3. Disconnect the USB cable from the rear of the printer. Figure 3: Disconnect the USB cable from the rear of the printer c01850063.gif Image: Disconnect the USB cable from the rear of the printer.
  4. Wait 30 seconds.
  5. Reconnect the USB cable to the printer. Figure 4: Reconnect the USB cable to the printer c01868577.gif Image: Reconnect the USB cable to the printer.
  6. Reconnect the power cord to the printer. Figure 5: Reconnect the power cord to the printer c01869582.gif Image: Reconnect the power cord to the printer.
  7. Press the Power button (c01602202.gif ) to turn on the printer.
  8. Try printing again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution three: Restart the computer Restarting your computer might resolve the issue.
  1. Save the latest changes to your files, and then close all your open programs.
  2. Click Start , and then click Shut Down . A dialog box opens.
  3. Select Restart . Most computers turn off, and then turn on again automatically.
    NOTE: If a dialog box opens with a message that it is now ok to turn off the computer, press the power button on the computer to turn it off. Then press the power button again to turn it on. After a few minutes, the computer is ready to print again.
  4. Reopen the file that you want to print, and then try printing again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution four: Check for blank pages in the print preview If the printer prints all pages correctly, but it adds blank pages to the printout, check for blank pages in the print preview.
  1. In most programs, click File , and then click Print Preview . If the program you are using does not have this option, consult the program manufacturer.
  2. Review the print preview for blank pages.
  • If the print preview reveals blank pages, delete the blank pages in the document, and then try printing again.
  • If the preview contains no blank pages, continue with the next solution.
Solution five: Check the USB cable If the printer connects with a USB cable, a faulty connection might cause the issue. Follow these instructions to check the USB cable.
  1. Make sure that the USB cable inserts all the way into its port on the rear of the printer. Use some pressure to push it in all the way. Figure 6: Insert a USB cable into the rear of the printer c01868577.gif Image: Insert a USB cable into the rear of the printer.
  2. Make sure that the USB cable inserts all the way into its port on the computer. Use some pressure to push it in all the way.
  3. If the issue persists, try replacing the USB cable with a known good cable.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution six: Check the printer settings on the computer Issues with the printer settings on the computer might cause the printer to print blank pages. Follow these steps to check the printer settings on the computer. Step one: Check the default paper settings Make sure that the default paper size matches the width and length of the paper loaded in the tray. If the paper loaded in the tray is different from the paper size setting, the printer might print blank pages. For instance, the issue might occur if legal size paper (215 x 355 mm (8.5 x 14 in)) is in the tray, and the paper size setting is letter (215 x 279 mm (8.5 x 11 in)). Follow these steps to check the default paper settings.
  1. Click Start (c01827528.gif ).
  2. Click Printers and Faxes . The Printers and Faxes folder opens.
  3. Right-click the icon for your printer (c01532298.gif ), and then click Printing Preferences . The Printing Preferences window opens.
  4. Click the Paper/Quality tab, and then compare the settings in the Paper Size drop-down menu with the paper in the tray. If the size of the paper in the tray is not the same as the setting in the Paper Size drop-down menu, change the setting:
    1. Click the Paper Size drop-down list, and then select the size of the paper that is in the tray.
    2. Click Apply to save the settings, and then click OK to close the Printing Preferences window.
Step two: Print a test page Follow these steps in the order presented to print a test page. A test page might help determine if the printer installation caused the problem.
  1. Click Start (c01827528.gif ).
  2. Click Printers and Faxes . The Printers and Faxes folder opens.
  3. Right-click the printer icon (c01532298.gif ), and then click Properties . The Properties window opens.
  4. In the General tab, click Print Test Page . The printer prints the Windows XP Printer Test Page. Figure 7: Example of Windows XP Printer Test Page c01532301.gif Image: Example of Windows XP Printer Test Page.
  • If the Windows XP Printer Test Page prints successfully, you do not need to continue troubleshooting.
  • If the page is blank, continue to the next solution.
Solution seven: Print from an alternate program Follow these steps to try printing from an alternate program, such as Microsoft Notepad or WordPad, to determine if the current program is causing the issue.
  1. Browse to the location of your saved document, right-click the file, and then click Open With . A window opens with a list of programs.
  2. Select a program other than the program you are currently using to print the document.
  3. Open the file in the program, and then check the contents.
    NOTE: Most files open in plain text applications, such as Notepad or WordPad, even if the contents include unusual symbols or text that does not make sense.
  4. Try to print the file:
    1. Click File , and then click Print . The Print window opens.
    2. Select your HP printer from the Select Printer drop-down menu, and then click OK .
    If successful, the printer prints exactly what displays in the program window.
    • If the document prints successfully in the alternate program, you do not need to continue troubleshooting. The issue is likely specific to the program you are trying to print from. Consult the program manufacturer for assistance.
    • If the document still prints blank pages in the alternate program, continue to the next solution.
    • here are a couple things you can try hope this helps you

Apr 19, 2013 | HP Deskjet 2050 All-in-One Printer

1 Answer

Hl4040cn will not print test page


Try doing a machine self test to ensure that it is working properly.
Press OK/return to "Machine Info"
Then down arrow once to "Test Print" and OK/Return.
The machine should produce a self test printout. If the machine does not give a print out, try cleaning the paper pick up rollers at the back of the paper tray cavity. Be careful, the machine is heavy.
If a full test print happens - Your printer is working fine and the problem is at the computer end.
It's possible driver installion is faulty or incomplete and you should try re-installing the printer driver. Is it also possible that your printer paper settings are either incorrect or do not match the paper in the printer. Check and match your paper settings in the printer preferences and the paper tray.

Jan 02, 2013 | Brother HL4040CN Laser Printer

1 Answer

How do i change the language bak to English? And how do i print from my macbook laptop onto the printer


TO CHANGE THE LANGUAGE:

From the printer control panel, press the 'Spanner' icon.

Press the right arrow button, and then press OK

Press OK again.

Press the arrow buttons until the language that you want appears on the display, and then press OK.
If you are sure, press the right arrow button, and then press OK to change the language.
To print from your macbook laptop you may have to install additional software onto your laptop from the installation CD. Insert the CD and wait for the 'Welcome' screen to appear. (Note if the 'Welcome' screen does not appear after a minute, then click the CD icon on the desktop). Double click 'Install' and follow the screen instructions.

Some additional notes that may apply to your machine(s):

If the printer is connected to a desktop computer through the rear USB port and you decide to connect a laptop computer to the printer through the Quick Connect laptop port, then the Quick Connect laptop port connection overrides the rear USB port connection. The active print jobs on the desktop computer may be cancelled. Pause or cancel active jobs on the desktop computer before switching between ports.

To summerise:

Pause or cancel active jobs on the desktop computer.

Connect a USB cable to the laptop computer and then to the Quick Connect laptop port on the front of the printer.

Warning-Potential Damage: Do not plug in or remove the USB cable from the Quick Connect laptop port while a memory device is being accessed by the printer.

If you have not yet installed the printer software on your laptop then install it now.

Hope this helps

Jul 14, 2011 | Lexmark X6675 All-In-One InkJet Printer

1 Answer

I lost my installation cd for my x2470 printer. I do not have money,is there a way to install it witout a cd


    • Step 1 Open your web browser and go to Lexmark's "Drivers and Downloads" page (see Resources section below). Locate the search box labeled "Search by Model" and enter X2470. Press return. Select your operating system from the pop-up menu. Wait for the download page to load, then click the "Download Now" button. Save the installer file to an easily accessible location.
    • Step 2 Rotate the printer so that the rear section is in view. Connect the power cord to the power cord connector located on the right. Plug the remaining end of the power cord into an electrical wall socket. Connect one end of the USB cable into the USB port located on the left. Rotate the printer back into place.

  • Step 3 Turn on your printer. Extend the paper guides and insert paper into the tray. Readjust the paper guides so that they are flush with the paper.
  • Step 4 Lift the scanner unit and wait for the print cartridge holder to move into view. Push down on the light blue lever to raise the cartridge holder lid. Install the ink cartridge into the print cartridge holder. Close the cartridge holder lid and lower the scanner unit.
  • Step 5 Connect the remaining end of the USB cable into any available USB port on your computer. If any "Add New Hardware" screens appear on your computer, click "Cancel."
  • Step 6 Open the previously saved installer file and follow the onscreen instructions.
  • Step 7 Locate the button on your Lexmark X2470 that looks like an open scanner pointing to a computer monitor. Press and hold this button for three seconds. Follow the instructions that appear on your computer. Once this is complete, your printer is ready for use.

  • Step 3 Turn on your printer. Extend the paper guides and insert paper into the tray. Readjust the paper guides so that they are flush with the paper.
  • Step 4 Lift the scanner unit and wait for the print cartridge holder to move into view. Push down on the light blue lever to raise the cartridge holder lid. Install the ink cartridge into the print cartridge holder. Close the cartridge holder lid and lower the scanner unit.
  • Step 5 Connect the remaining end of the USB cable into any available USB port on your computer. If any "Add New Hardware" screens appear on your computer, click "Cancel."
  • Step 6 Open the previously saved installer file and follow the onscreen instructions.
  • Step 7 Locate the button on your Lexmark X2470 that looks like an open scanner pointing to a computer monitor. Press and hold this button for three seconds. Follow the instructions that appear on your computer. Once this is complete, your printer is ready for use.

May 23, 2011 | Lexmark X2470 All-In-One InkJet Printer

1 Answer

Waste ink absorber is full


1. Download service program of General Tool for your printer model
http://www.startcopy.ru/repair/files/i350tool.rar
2. Disconnect the power cord.
3. Hold down the power button, connect the power cord, double-click «Resume», and release both buttons. The printer is blinking green light and enter the service mode.
4. Connect the USB cable
5. Start the General Tool.
6. In the upper right corner of the window to select the printer port - box «USB PORT»
7. In the program window on the left, click on the button «DEVICE ID». To the right of the button should appear information about the connected printer (printer model, etc.)
8. In the program window that appears over the information, click the button «EEP-ROM INFORMATION». A new window appears, which will be shown the information stored in memory, check the value of «D» - the state of the counter (usually more than 100%) and close the window.
9. Under the window «USB PORT» small square window «EEPROM CLEAR», put a check mark in it.
10. Insert the printer sheet of paper and click the button «TEST PATTERN» (1 or 2 - does not matter). The printer prints a test page (in the printing process will be reset counter diapers) for i320, paragraph 10 to two times (ie, when the printer prints the first sheet, insert the printer has a sheet of paper, and again click the button «TEST PATTERN»)
11. Repeat step 8 (check the value of «D» - status counter should be 0%).
12. Turn the printer off, unplug the USB cable, close General Tool.
Delete the folder "Printers and Faxes" established in the service mode, the printer "copy 1".


Jun 21, 2010 | Canon i350 InkJet Printer

1 Answer

Printer says paper jammed but no paper in printer


Most of the time for a paper jam, there is a QUEUE of papers waiting to be printed. id take out the usb cable via the back of the computer {the one that connects to the printer} go into the control panel, look for printers, double click on that, find the printer, it should say {working offline} right click that, choose the uninstall/delete opts. turn off the printer. reboot the machine, wait until it boots all the way up. take the printer, turn it on, then plug back in the usb cable to the back of the machine. if it is windows either xp/vista it will auto find the usb cable and install automatically. you can then go back to the control panel, printers and it should be listed in the directory. try to right click go to properties of the printer and do a TEST PRINT, should print out.
Please rate my response!!!

Jan 29, 2010 | Office Equipment & Supplies

1 Answer

My Photosmart D7160 is telling me to turn my paper over as it seems to think the print side is on the back - how can I override this? Thank you


When you want to print something do it via file, print, and a screen should appear with the printers available but also with the properties button. Click the properties button. On the appeared tab with the settings there should be a check box to automaticly select the paper based on sensors. Uncheck that box, click OK, OK and it will not prompt you during this job. If you want to permanently switch this off, go the the same properties tab via start, configuration, printers and scaaners (in XP).
If you use the printer to print direct from a memorycard, go the the settings of teh printer and look for the automatic paper selection setting to switch it off.

Jan 15, 2009 | HP Photosmart D7160 InkJet Printer

3 Answers

Printer says paper jam, but no paper is jammed


Check the following information.......
http://h30434.www3.hp.com/t5/Other-printing-questions/Paper-Jam-Error/m-p/305772#M20513
or
most of the time for a paper jam, there is a QUEUE of papers waiting to be printed. id take out the usb cable via the back of the computer {the one that connects to the printer} go into the control panel, look for printers, double click on that, find the printer, it should say {working offline} right click that, choose the uninstall/delete opts. turn off the printer. reboot the machine, wait until it boots all the way up. take the printer, turn it on, then plug back in the usb cable to the back of the machine. if it is windows either xp/vista it will auto find the usb cable and install automatically. you can then go back to the control panel, printers and it should be listed in the directory. try to right click go to properties of the printer and do a TEST PRINT, should print out.

Jan 31, 2008 | Xerox Phaser 6110 Laser Printer

6 Answers

Lexmark z11 Vista Compatible?


Looks like I've cracked it [Touches wooden desk]. Need a USB to IEEE 1284 36-pin Parallel Printer Cable, like the one I received today (ordered yesterday from www.cables2u.co.uk). First, connect it to Z11. Turn on Z11 and boot up Vista PC/laptop. (I run Vista Business on my laptop.) Connect cable to computer. Message appears "Installing device driver software". Click it for status. 'Found New Hardware' box appears. Click 'Locate and install driver software'. A message appears "Error loading LXADSUI.DLL. Specified module could not be found". Click 'OK'. Message appears saying driver software installed successfully. ["Yeah, right ..."] (Have faith, folks!) Now, click Start, then Control Panel and double-click Printers. Right click on Z11 and click on Set As Default Printer. Right click on Z11 again and click on Properties. Check on Ports tab that Port USB is ticked for Z11. On Cartridge Maintenance tab, check right cartridge is showing. If not, click 'Install/Change Cartridge' and follow instructions. Then 'Clean Print Nozzles' and 'Align Cartridges'. Check settings on the other tabs in Properties look OK and try printing a test page! It looks good to me!

Jan 15, 2008 | Lexmark JetPrinter Z11 InkJet Color...

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