I have the same problem only after the box worked great over two months. There is a 1-800-number on the remote, call it if you still have the orginal receipt. the product is covered for 90 days, after keeping me on the phone for 40 minutes, they say somebody will call and come pick up the product. After 90 days you get the joy of paying for labor on, if you had the gov coupon, a 10 dollar product. In the future I will stay away from Funai/magnavox like they have the plaque.
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Follows steps below to program your Insignia Converter Box:
1. Turn on your TV using your TV remote control and change its channel to 3 or 4.
2. Turn on the convert box; the blue light on the converter box is on. If you press the power button again, the red light on the converter box will be on, but do Not turn it to Red!!! Your insignia's other buttons will not response if it in red light mode!!!
3. Then press the Menu button on the Insignia remote control. A wizard will appear. The wizard does not appear if your TV is not in channel 3 or 4.
4. Follow the wizard instructions to scan channels.
I kind of think the people that wrote the manuals didn't bother hooking up a unit. Here is some help.
The converter box is nothing more then a tv tuner that picks up a digital signal and converts it into analog so your tv can view it.
The vcr, to record programs has to be set to channel 3 or 4 (whatever the converter box is broadcasting on) to record. The converter for the vcr will have to set to whatever channel you want to record from every time you use the vcr and left on as this is the only was the vcr can pick up a signal. Make sure the power saver on the converter box is set to off.
If your tv converter box has digital pass through, all you have to do is turn the tv converter box off and it your tv should pick up the singal from your vcr when you play tapes. You also use this method to access the menu on the vcr.
I just checked mine after reading your problem. I have a Magnavox converter. On the Setup Menu, there is a selection called Detail. One of the options on Detail is Auto Power Down. There are 4 choices in this: 1 hour, 2 hours, 4 hours, and OFF. Select OFF, then OK on your remote and exit the menu.
My Magnavox may be a little different, but there should be a menu item to turn it off.
Best solution would be to use an outdoor antenna with an amplifier(booster)--but in some areas you may get by with an amplified set top antenna. Just all depends on your location..
In perspective, I have an outdoor UHF dish and 10 foot VHF antennas with an amplifier and still i get only fair reception on outlying digital stations that normally come in clear on analog.
Also--this converter box must complete the autoscan with an antenna attached, or else you'll receive NOTHING; not even by manually selecting a known digital channel.
This #@!! box automatically locks out what it considers to be unused or weak channels. It makes the decisions and you're left with 'no signal' messages and nothing to do but try a rescan.....and you cannot add channels to any it has already found.
Rabbit ears are not strong enough to pik up the digital signal. You need to buy a DIGITAL antenna. You can pick a powered one up at Wal-Mart, or any retailer for around 20 bucks. Once you have the proper type of antenna, go through the setup sequence again and then you will be in the "digital age". You will wonder why they didn't do this sooner!
do you have your converter box hooked up to an antenea? If so, if you move the antenea, then you may have to reprogram the channels through the converter box. This happened to us. So, we played around with the antenea until we found the most channels came through and marked the area around the antenea (you can use tape, or if you do not care a permanet marker like us. Note our antenea sits on top of our tv.) We have not had any trouble since. We marked the place for the antenea, in case someone moves it or so we can try to get more channels when the final switch happens. We gain a lot of stations, but lost only one.