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Just baught the stove a little over a year ago and everything works on it except the heating element for the oven quit working one day just like that. i can hear everything in the back clicking like its supposed to but the oven does not heat? also had the thermostat tested and it was fine, plus unplugged it to reset the board but that didnt do anything. what could the problem be?

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Have you checked the continuity of the heating element if there is no continuity then it needs to be replaced,you also need to check the wiring to the element and make sure it is good if all is good on that end then you will need to replace the electronic control.

Posted on Nov 12, 2010

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1, If the fan motor in the back of the oven is going round and the temperature light is on (normally little red light), but there is no heat then you will probably need a new oven element, these are generally very easy to fit and readily available from our website these can be tested with a electric meter.
To gain access to the NEFF element you will have to remove the back plate from inside the oven. Once removed you will see the fan and element, if you look closely at the element you will probably see a small hole burnt in it where it has blown. Sometimes however there is no evidence of a fault but the element is open circuit ie: broken inside the element casing, either way it will need replacing. Some elements will are fixed from inside the oven and some are held in place by nuts from the rear of the machine.
2, If your NEFF fan oven is getting warm but takes a very long time to cook or is burning the food more on one side than the other, then you need to check if your oven fan motor is working you will see the blade turning fast if it is ok. if the element is heating but the fan motor is not blowing the heat into the oven then you need To replace the oven fan motor is a little more expensive and a bit more involved.
3. If you have the opposite problem ie: your oven is over heating and burning everything then you will need to replace your NEFF oven thermostat
4, A quite common and easily overlooked answer is if your NEFF oven is not working at all ie: no heat and no fan then the chances are that someone has put the oven timer into AUTO mode, simply put oven back to MANUAL mode and all should be working again.

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