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How to un-link a picture so it can be deleted?

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To unlink an album, you must go to your My Frames Page and select Albums linked. Then un-check the album and click apply. You could also go into the album where it is and delete the one picture. If you need additional help, contact CEIVA Customer Care at their U.S based toll free line at 1-877-692-3482.

Posted on Nov 12, 2010

  • ceivajoe Nov 12, 2010

    Also, if you mean "unlock" a photo, you will need to go to your My Frames page and click Now Showing. Then unlock the locked photos that have a little lock icon beneath them. After that you can delete the photos! Goo luck.

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