Question about Insignia PD10135 Portable DVD Player
I regret to hear you are having trouble with the Insignia® DVD player you purchased.
It is possible that the problem is with the DVD, even if it plays in other units. I would recommend first clean the DVD carefully to remove any residue or debris that may be on the disc. If this is still happening on multiple discs and cleaning does not help, I would recommend brining in the unit to your local Best Buy™ store to be checked out by the Geek Squad® precinct. If you are unable to locate your sales slip, the store may be able to assist if you recall some specific information surrounding the purchase. You may also call 1-888-BEST BUY (1-888-237-8287) for assistance in locating your purchase information for warranty purposes.
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Posted on Jun 18, 2008
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