Question about Philips Magnavox 27MS343S 27" TV
What is the TV source? Could the captions be coming from that source? If it is, try disabling them from the Menu for the set top box (cable, satellite, DVD).
There is a menu button on the TV that will let you access the OSD if the Child Lock is not enabled.. Then the same directions apply Set > Closed Caption (Off, CC-1, CC-2, CC-Mute). If you can't access the menu directly, then the control board may be bad. Try shopjimmy.com for used parts with minimal wear (sets that were broken in shipping) or another supplier. You will need to open the TV and get the part number of the current board.
I hope this helps.
(the set-top box issue is one I have dealt with. A neighbor with an older TV needed to use the captions from the satellite receiver set to single mode to get captions for the visiting relative. This meant that both sets watched the captions until they were turned off. The main TV still showed the captions if they remembered to reset the receiver to Dual mode.)
Posted on Nov 12, 2010
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Posted on Jan 02, 2017
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