Are the new cartridges from Dell?
I would try cleaning the contacts on the printer. Use a Q-tip and some isopropyl alchohol and clean the copper contacts where you cartridge plugs in. While your at it you might as well clean the copper contacts on the cartridge also. It is very common that Dell cartridges have this error. If that doesn't work send them back to Dell.
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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