Dell 942 All-In-One InkJet Printer Logo

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Posted on Nov 11, 2010
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Dell 942 printer cycles on and off repeatally after installing new ink cartridge

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JDTec

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  • Dell Master 4,338 Answers
  • Posted on Nov 12, 2010
JDTec
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Are the new cartridges from Dell?


I would try cleaning the contacts on the printer. Use a Q-tip and some isopropyl alchohol and clean the copper contacts where you cartridge plugs in. While your at it you might as well clean the copper contacts on the cartridge also. It is very common that Dell cartridges have this error. If that doesn't work send them back to Dell.

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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I bought a ink cartridge for my dell 942 printer. The box at staples says its for a 942 (it's the "offical" dell ink) but when I try to install it, it won't "snap" into place.

compare your old 942 cartridge with the one you just bought, if they're the same type then try putting the cartridge again, make sure that you have taken out the sticker on the cartridge copper contacts then put it in the right way. otherwise, have the cartridge replaced by the store you bought it from or contact Dell tech support and have them do the replacement.
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This morning I replaced the cartridges in the Dell 942 printer, they jammed to the left which made a loud grinding noise and the cartridge jam error came on.

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Dell 942 all-in-one printer problems.

The problem is simple. Try inserting your old in cartridges. If the old ones work, the ink cartridges are defective. Contact Dell and get these replaced.
Otherwise the printer has a problem. try cleaning the metal contacts of the ink cartridge and the ink carrier.
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Was your replacement cartridge a new dell product? If it was, the sensor on the prnter should recognize it as new and reset the indicator to full. If, however, the cartridge was refilled, remanufactured, or otherwise an off brand, the ink indicator will show it to be empty. Just ignore and use the printer as normal -- it will print just fine, but you may need to press the select button to get it to start printing the first page.
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