Question about KitchenAid KHHS179LSS Convection / Microwave Oven
Your membrane keypad has probably failed.
If it is still under warranty, please contact the manufacturer's number in your owner's manual.
If you might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.
It's at http://www.microwavedisplay.com/keypad_replacement.pdf
We have critical safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk
You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383
Essentially you unplug the oven from the wall outlet, and remove the control panel assembly as per the instructions at the site linked above.
(Remove the grille from across the top, remove the top screw in the control panel frame, then lift up & out).
There should also be a very helpful "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille.
Then unplug the keypad from the circuit board, heat up the keypad from the front with a hair dryer, then peel the old keypad off.
You have to make sure all the old adhesive is off or the new keypad will not stick.
I use paint thinner or mineral spirits, then follow up with isopropyl alcohol to be sure the panel face is squeaky clean and dry.
Then peel the backing paper from the new keypad and carefully press the new keypad in place.
You need to be precise - you cannot apply it, peel it off, then reapply it.
If you would like to have us do this for you, we do that for $39.95 plus part costs.
Please feel free to contact me directly if you need more help.
We're happy to help and we appreciate your thoughtful rating of our answer.
William E. Miller, AS-EET
Posted on Jun 23, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 07, 2015 | LG LMV1630ST Microwave Oven
Feb 14, 2013 | Microwave Ovens
Sep 25, 2009 | Sharp Microwave Ovens
Jul 31, 2009 | Whirlpool Microwave Ovens
May 18, 2009 | Sanyo EM-S9515W Microwave Oven
Mar 15, 2009 | GE Profile Spacemaker Over-the-Range...
Jul 30, 2008 | GE PVM2070SMSS Microwave Oven
May 29, 2006 | GE JVM1861SF Microwave Oven
164 people viewed this question
Usually answered in minutes!