Question about Microsoft Xbox 360 Console

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My 360 says reading disc for few minutes and then open tray. repeats this over and over.

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  • jmatzel Nov 11, 2010

    thought that was problem, hoping for another easy solution. thanks for help!

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1 Answer

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  • Master
  • 4,472 Answers

Have you registered the console with microsoft? Look on the back and see when the manufactured date is, or if you bought it new how long have you owned it? You could either try a laser lens cleaning disc or most likely the xbox needs a new dvd drive. So your options are repair or replacement. To get it serviced by microsoft call 18004myxbox
Thank you,
Lee

Posted on Nov 11, 2010

  • daltonet Nov 21, 2010

    Thanks Guru, it belongs to my son and he's devastated because he claims that he did nothing wrong. Cheers!

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2 Answers

I put in a disc into my xbox 360 and i just keeps reading th disc and saying open tray, I open tray, put in disc and close tray, it reads the disk and just repeats message open tray?? Please help


You can do it yourself by opening the xbox 360 case and the dvd rom with a proper tools.. tighten with a screw (counter clock) right there!! (see the picture)

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Feb 16, 2011 | Microsoft Xbox 360 Console

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When you put disc in tray it reads open tray all


remove the hdd and try again, if issue repeats: Repair needed. Call MS support.

Mar 21, 2010 | Microsoft Xbox 360 Console

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My xbox 360 wont load any of my games. It will read the disc, but then say "open tray".


i have the same prob with mine ur just going to have to open the tray close it and repeat untill it works.............sorry

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The optical drive on the xbox wears over time. Call 1-800-4MYXBOX and get a repair scheduled.

Aug 03, 2009 | Microsoft Xbox 360 Console

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My 360 dose not read discs but it dose spin them


Disc Error :- I have the same error. You can do 4 things.

A) You have to keep turning it on and off. Here's how... Turn it on, then click open tray then close tray ( keep opening and closing tray about 10 times) then turn the console off. Then keep repeating process for about 15-20 minutes and eventually the game disc will show up. ( I have to do this every time)

B) Make sure that this is covered by Microsof't's RROD warranty. Then some how get teh red rings on this console and send it to Microsoft. (Note: I am not held responsible for your actions.)

C) This is a lens problem. So go out to a store and buy a DVD lens cleanser. It's a disc that cleans the lenses of the DVD or the XBOX.

D) Open it up and replace the lens (like the above guy said) (much harder and more costly).


Pls rate my solution if it did help thanks.

Jul 25, 2009 | Microsoft Xbox 360 Console

1 Answer

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try switching the way the 360 is setting! try standind it upright then try the game, then set it down and try the, repeat

Jun 20, 2009 | Microsoft Xbox 360 Console

1 Answer

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Redeem your warranty, this issue happens with the tray is going bad, first this small problem next reading problems

May 19, 2008 | Microsoft Xbox 360 Console

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My xbox is not reading discs. please help.

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