Question about Dell OptiPlex GX620 PC Desktop

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COMPUTER PROBLEMS when i switch my computer on, a get a blue screen with errors. its telling me to make sure new software or hardware is installed properly but we havent recentley installed anything. i cant get that screen to go,its like its frozen and wont let me do anything(im using a different 1 at present).we have tried restarting it and it does exactly the same thing.please help ??????

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What you are seeing is the infamous Blue Screen of Death (BSOD)

When you power on your machine start taping the F8 key. You may get a boot from screen with your hard drive listed, CDROM, etc.Press ESC to continue and press then, yes, F8 key again immediately by tapping it quickly. If you succeed (if you don't restart and try again), you will see the Windows bootup options screen which will include an option for Safe Mode. Use your cursor arrows to highlight this entry and press Enter, next you get a screen listing your installed OS, Windows XP, etc. press Enter again. Windows will bootup in Safe Mode and while doing so analyzes your system for errors and will fix most errors and you probably have some.

After you get a safe mode desktop and acknowledge you are in it from the warning, right click My Computer, choose Explore, right click the C: drive and select Properties. Click on the Tools tab and then the error checking "Check Now" button. Windows will report there are open handles on the C: drive and will ask to schedule a repair on the next boot. Choose yes and restart your machine. This should cause your machine to reboot and scan your system for more than just plain old disk errors and give you a regular desktop.

If that doesn't happen and you get the BSOD again, respond by using the comment box below to let me know and we'll take the next troubleshooting course of action. As long as you have your Windows CD/DVD and your Product Key we can get you fixed. Should you be unable to reach me or hear from me (I run my own shop from a home office) go to Find Experts from our home page and get in touch with IrishDruid, Ekse, Benmuir or BestDarnedGood using the Ask Me button. Tell them what you and I have done already and that you want to use your Windows disc to do a system repair. They'll be glad to help you from there.


Posted on Jun 17, 2008

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Computer goes to blue error screen 0x000000FC

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How to Repair Computer

Any abnormality in integrated components of a computer can prove reallyharmful for its performance. But some general computer issues can beaddressed at personal level too. There are effective computer repairtips and tricks, which can be implemented to resolve these problems.

Computer repair is an important topic to be discussed, because we aregetting dependents on it for every personal and professional task.There can be a variety of problems; some may be simple while others maybe complicated.

However, you can repair your system on your own by following some tips and tricks. Some of them are discussed in detail here:
Computer freezing

Computer may freeze on account of any hardware or software issue. Sohere you need to understand the exact reason behind it. Notice, if theissue initiated when you have connected any hardware peripherals likeprinter or scanner, then it might be due to some driver conflict. Ifissue has occurred after assembling a new hard drive then it might bedue to insufficient power or heat.

Follow the below troubleshooting pattern to repair computer, if such problems occur on your computer.

Inspect Your PC for Heat Related Issue
Open the cabinet of your computer and observe the temperature of themetal chassis. If it’s hot then certainly there is some thermalproblem. Gently monitor the front and rear fan, blow out if there isany dust. You can apply a clean cloth to dust out hidden particles.Your computer must be shut down, before your activity.

Inspect your Device Driver
Many a time while doing Windows Update, your system may collectunmatchable driver, which may result in computer freezing. You cancheck the status of driver from the device manager. Unplug your USBdevice, if connected. Power-on your computer and see; if it works thenfine; otherwise you can restore your computer to a back date. Systemrestore will resume the old configuration of driver.

You can do as follows: Starts>Programs>Accessories>System Tools>System Restore.

Inspect your Hard Disk
Your hard disk is a store house of information, so when it gets usedfor a long duration it might get clutters and patches, which can slowdown the performance of your computer. Hence, use your Windows utilityCHKDSK to scan and remove bad sectors on regular basis. It is the bestpreventive way of maintaining computer health.

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Hardware Issues
Any hardware conflicts can lead to this problem. Hence, if you havedone any hardware replacement make sure that it’s up to thespecification of your motherboard.

Rogue Programs
These days Internet is flooded with range of malicious programs such asspyware, adware and Trojan. They get penetration into your hardwareassembly, if there is any loop holes in your application software oroperating system. So repair of your computer needs scanning with acompatible anti-virus program.

Registry Errors
Windows Registry the controlling power of your computer. It holds theentire information regarding hardware and software settings andfunctionality. It may get corrupted with some tough malicious programswhich may result in blue screen error.

This problem could be fixed both manually and automatically. But if youdon’t have good command, then install any third party software whichcan eliminate and repair corrupted registry.

on Feb 17, 2010 | Computers & Internet

1 Answer

My computer told me, among other things I don't remember, that "the system has stopped." Now I can turn the thing on or off, but when it is on, all that comes up is a blue screen. There are no prompts or...

have you recently installed new hardware? If yes then try removing that hardware.
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Usually the blue screen has messages thet tells you where the error is developed.

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1. You have a hardware resource conflicts. If you have installed a new hardware try to remove it.
2. Please check if you correctly installed the appropriate drivers to your system
3. Check your video adapter if its working properly.
Check if the driver is intended for that device
Use EVEREST software to check your hardware and software setup
4. Try replacing the RAM maybe it is defective

Thanks. Cheers!

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this problem is cause by some hardware components. just make sure all of your hardware components are fixed correctly with mainboard. or else, if you installed any new hardware options to your computer, just remove that & try to start the computer.
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The blue screen you are referring to usual appears when there is a software/hardware conflict.

If you have recently added any hardware to your computer , try removing it and rebooting the computer..if it was software you have recently installed , try booting the computer in "Safe Mode" ( tap the F8 key when the computer is first booting) and uninstall the program.......

If that does not work , we would need to do some more troubleshooting. First we would need the exact error code from the blue screen. That will help us narrow down exactly where the issue is coming from. In the picture below notice the red box's , the code in those box's is the code we need from yours.


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