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My laptop's audio has stopped working, and the audio area says that the speaker is working and the sound is on, but nothing plays, not even the test tone. I think it is a driver issue. The speakers are identified as VIA High Definition speakers. if you know where and how i can get updated drives, or think it is a different issue, please let me know.

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Control panel sounds and audio,volume you can adjust the volume or advanced,speakers select appropriate speakers or audio you will find 3 drop down lists make sure you have selected the right speakers or control panel,administrive tools,computer management,device manager,sound,could be a yellow question mark? right click to re-install drivers
or
you might have to uninstall then reinstall either the driver or the sound devices
control panel sounds and audio,volume,advanced,speakers select appropriate speakers or audio you will find 3 drop down lists make the necessary adjustments there or control panel,administrive tools,computer management,device manager,sound,could be a yellow question mark? right click to re-install drivers or right click select properties to either troubleshoot,uninstall,rollback driver
hope this helps

Posted on Nov 11, 2010

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