Question about Brother MFC-7820N Laser Printer

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Follow up... thank you for having me do the fax clean up...i did 2, 5 3 and now it seems to be printing out all my old faxes from almost a year ago.  Is that really necessary?  Such a waste of paper.  Is all of this sitting in the fax line-up?

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Hi balihi - sorry for the delay - system didn't notify me of your post. I apologize. If the faxes were taking up all your memory then yes. Did that solve the problem? I believe there's a setting to not keep faxes in memory or change how many or how long it keeps them for. If it fixed your original problem, PLEASE go to your original post and rate my answer as fixed. I'm disabled and it would mean a few more bucks for me but it has to be done in the next few hours. I'll check the settings for you or if you prefer I can get you a manual. Rate the other post if it fixed it please and I'll check in later on this one. Thanks.

Jeff

Posted on Jun 20, 2008

  • Jeffrey Pemberton
    Jeffrey Pemberton Jun 25, 2008

    Hi balihi - Sorry again about the faxes. Didn't realize you had so many in memory. Were you able to copy and print ok after that? If you were, if you wouldn't mind please go back to your original post where everyone chimed in and rate my answer as fixed. If you don't the system will assume the problem is solved and award the monetary compensation to whomever is listed as first. If you can't find it, just log on and under the section marked my questions it will list your questions. Thanks. If you need more help just ask.



    Jeff

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1 Answer

I am trying to retrieve a fax from the memory that was sent to me a couple weeks ago, is this possible?


Hi there!
It is possible if the fax storage of your fax machine is on. To check if its in press Menu 2 5 1, the lcd should show fax storage. and to print the fax press Menu, 2 5 3 to print the stored fax.
If the lcd shows off when you press Menu 2 5 1 there is no way to print that fax.
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If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.


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To enable fax confirmation from the control panel

1. Press Setup.

2. Press 2, and then press 3.

This selects Print Report and then selects Fax Confirmation.

3. Press to select one of the following, and then press OK.


Off Does not print a fax confirmation report when you send and

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Please follow this instructions; i don't know whether you've disconnected or not but it's been disconnected from my side. So i just wanna give some more hints to fix your problem;

Press the Menu key on the control panel.
Press the Up or Down Arrow key until Fax appears on the LCD.
Then, press OK.
Press the Up or Down Arrow key until Remote Fax Opt or
Advanced Fax Operation appears and press OK.
Press the Up or Down Arrow key until Fwd/Page/Store or
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Press the Up or Down Arrow key until Off appears and press OK.
If you have faxes stored in the memory, you will receive a message that reads Erase All Fax? 1. Yes 2. No.

If you want to erase all the faxes in the memory without printing them out, press 1 (Yes) and then press Stop/Exit.
Or
If you would like to reprint the saved faxes, press 2 (No), press
Stop/Exit and continue to the following steps for instructions on how to print stored faxes.
If you do need the features that require Fax Storage to be On, the stored faxes will need to be erased or printed to remove them from the memory and to allow additional memory to be available. Follow these steps to print the stored faxes:
Press the Menu key.
Press the Up or Down Arrow key until Fax appears on the LCD.
Then, press OK.
Press the Up or Down Arrow key until Remote Fax Opt or
Advanced Fax Operation appears and press OK.
Press the Up or Down Arrow key until Print Fax or Print Document appears and press OK.
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This is an excerpt of the User's Guide for your machine. You can download from here:
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&product=1138342&


Print fax confirmation reports
If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.
The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after
each transaction.
To enable fax confirmation from the control panel
1. Press Setup.
2. Press 2, and then press 1.
This selects Print Report and then selects Fax Confirmation.
3. Press to select one of the following, and then press OK.

Off Does not print a fax confirmation report when you send and
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On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send & Receive Prints a fax confirmation report for every fax you send and receive.
User Guide 65
Fax
Tip
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You can get the manual here if you do not have one - LINK.

Here is an exert form the manual on this:
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Send &
Receive
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