Question about Philips GoGear HDD6330 MP3 Player
I was listening to my gogear yesterday and all of a sudden it stopped working and then it shut off. since then i have not been able to turn it on and my computer wont recognize it. please dont tell me its useless. i need help ASAP!!!!
Disconnect the GoGear from the computer
Reset it first (pinhole in back - safety pins work best), even if nothing happens - just to be on the safe side
Nothing will happen still, but we are OK
Make sure the power is off, and hold in the volume + button, reconnect the GoGear to the computer while holding in the volume + button, and continue holding volume + until a window pops us saying Found New Hardware Wizard
Go through the Found New Hardware Wizard, and the GoGear should be working again - the player will be revived
Write me back if this fails to resolve the problem.
-Tha Mp3 Doctor
Posted on Jun 23, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Reset your GoGear with something sharp like the tip of a pen or the end of a paper clip,
if you're device isn't working properly or there's a frozen display.
Insert the sharp object into the "Reset" hole (located at the bottom of the player), and hold it there until the device turns off.
If resetting the device does nothing to restore the display, access the "Philips Device Manager" through your computer to recover the GoGear.
Click "Start" on your computer, then "Programs," "Philips Digital Audio Player," "Aria Device Manager," and then "Philips Device Manager."
This will launch the "Philips Device Manager." Make sure the GoGear is turned off completely. Connect your GoGear to your computer while holding down the "Volume Up" button.
Continue to hold the "Volume Up" button on your GoGear, until the "Philips Device Manager" recognizes the device and enters recovery mode.
Click the "Repair" button when it appears on your computer, then folow the steps to fully recover the GoGear.
Properly disconnect your GoGear from your computer and restart the device.
Recharge your device if your GoGear dies suddenly while playing.
Connect the GoGear to your computer via the supplied USB cord.
Plug one end of the USB cord into a functional, open USB port on your computer. Plug the free, smaller end of the USB cord firmly into the small USB jack on your GoGear and turn your computer on.
This will begin the charging process of your GoGear.
If recharging doesn't work, the battery may need to be replaced.
Check that your GoGear isn't in standby mode. Hold the "Power" button for two seconds to turn it back on.
hope this helps
Oct 07, 2012 | Philips GoGear ViBE SA1VBE08K MP3 Player
Dec 12, 2007 | Philips GoGear HDD6330 MP3 Player
May 20, 2011 | Philips GoGear Ariaz MP3 Player
Jan 13, 2011 | Philips GOGEAR SA6045 MP3 Player
Nov 08, 2008 | Philips GOGEAR SA6045 MP3 Player
Sep 03, 2008 | Philips GoGear SA178 MP3 Player
Apr 04, 2008 | Philips SA5125/37 MP3 Player
Feb 07, 2008 | Philips GoGear SA178 MP3 Player
317 people viewed this question
Usually answered in minutes!