Question about Philips GoGear HDD6330 MP3 Player

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My philips gogear wont turn on

I was listening to my gogear yesterday and all of a sudden it stopped working and then it shut off. since then i have not been able to turn it on and my computer wont recognize it. please dont tell me its useless. i need help ASAP!!!!

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Disconnect the GoGear from the computer
Reset it first (pinhole in back - safety pins work best), even if nothing happens - just to be on the safe side
Nothing will happen still, but we are OK
Make sure the power is off, and hold in the volume + button, reconnect the GoGear to the computer while holding in the volume + button, and continue holding volume + until a window pops us saying Found New Hardware Wizard
Go through the Found New Hardware Wizard, and the GoGear should be working again - the player will be revived

Write me back if this fails to resolve the problem.

-Tha Mp3 Doctor



Posted on Jun 23, 2008

  • vero_29gene
    vero_29gene Mar 05, 2013

    thank you! that was really helpful :D

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1 Answer

My philips gogear vibe wont turn on


Reset your GoGear with something sharp like the tip of a pen or the end of a paper clip,

if you're device isn't working properly or there's a frozen display.


Insert the sharp object into the "Reset" hole (located at the bottom of the player), and hold it there until the device turns off.


If resetting the device does nothing to restore the display, access the "Philips Device Manager" through your computer to recover the GoGear.


Click "Start" on your computer, then "Programs," "Philips Digital Audio Player," "Aria Device Manager," and then "Philips Device Manager."


This will launch the "Philips Device Manager." Make sure the GoGear is turned off completely. Connect your GoGear to your computer while holding down the "Volume Up" button.


Continue to hold the "Volume Up" button on your GoGear, until the "Philips Device Manager" recognizes the device and enters recovery mode.


Click the "Repair" button when it appears on your computer, then folow the steps to fully recover the GoGear.


Properly disconnect your GoGear from your computer and restart the device.


Recharge your device if your GoGear dies suddenly while playing.

Connect the GoGear to your computer via the supplied USB cord.


Plug one end of the USB cord into a functional, open USB port on your computer. Plug the free, smaller end of the USB cord firmly into the small USB jack on your GoGear and turn your computer on.

This will begin the charging process of your GoGear.


If recharging doesn't work, the battery may need to be replaced.

Check that your GoGear isn't in standby mode. Hold the "Power" button for two seconds to turn it back on.


hope this helps





Oct 07, 2012 | Philips GoGear ViBE SA1VBE08K MP3 Player

2 Answers

Wont come back on!


What OS are you using?
I know that it is not fully compatible in Vista.
1) Try using an XP machine and plug it in there, in any case, reformat the MP3 player using FAT.

2) Try uninstalling all software for your MP3 player from your PC and reinstalling it.

3) Here is something else you might want to try:
Try doing a soft reset.
  1. Press and hold the Power On/Off key and the Volume + key for a couple of seconds.
  2. Then switch on the GoGear using the Power On/Off key.
This is soft reset, your songs will not be lost.


4) If all else fails, it's time for a factory reset:

  1. Connect the GoGear to the AC adapter and to your computer.
  2. Make sure all other applications such as Philips Plug-in, Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device. Launch the Device Manager at Start->Programs->Philips Device Manager->Philips Device Manager on your PC.
  3. Select the REPAIR tab on the dialogue box and then click "Repair" to start repairing.

    IMPORTANT: All music & content of your micro jukebox will be erased once the repair function completes. 051028091949_1746.gif 051028091949_1747.gif
  4. When repair is complete a dialogue box will pop up; click "OK" and unplug the GoGear from the computer. 051028091949_1748.gif
  5. Follow all the on-screen instructions to complete the repair.
  6. The Device Manager will close automatically once the success message is displayed. Close all opened applications and then unplug your GoGear.
  7. Once the GoGear is disconnected from the computer, the display will show “Firmware Upgrading” for a couple of seconds and then start up as usual.
Hope That Helps!

Dec 12, 2007 | Philips GoGear HDD6330 MP3 Player

1 Answer

My philips gogear ariaz 8gb wont turn on.....yesterday it froze then i think it ran out battery.over night..now nothing is happening i tried to charge it and but it wont turn on....


I have had this happen a few times. Try putting a pin in the reset hole. This worked every time for me, plus I didn't lose any data from it, which I thought I would.

May 20, 2011 | Philips GoGear Ariaz MP3 Player

1 Answer

Sa177/00 "recovery mode" problems in Philips Firmware Manager


Try to defrag the drive .... is not workd thn format it manually frm PC n reset the set hopefully it will get back to normal. i did this with mine go gear n its fine now.

Sep 03, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

Wont Turn on


need upgrade firmware

get to the main website and download porpper F/W

Aug 18, 2008 | Philips GOGEAR SA6045 MP3 Player

3 Answers

MY PHILIPS MP3 WONT TURN ON !!!!!!!GRRRRR I NEED HELPPPPPP!!!!PLIZZ


WARNING: this process will erase all songs off the GoGear.
Disconnect the GoGear from computer.
Turn the GoGear off.
Hold in the volume + button.
Reconnect the GoGear while holding in the volume + button.
Continue holding the volume + button.
After 5-50 seconds, Windows will pop-up a "Found New Hardware Wizard." - complete the wizard (BTW, you can take your hand ff the volume + button now).
Good To Go (Gear)!
-Tha Mp3 Doctor

Apr 04, 2008 | Philips SA5125/37 MP3 Player

1 Answer

Wont stay turned on.



1) Make sure the usb charger is in the lock position before trying to charge.
2) Open Philips Device Manager and try repairing the device. [connect your GoGear to the computer, open Philips Device Manager (Start-->All Programs-->Philips), and click on the repair tab. Now, disconnect your GoGear from computer. Turn the GoGear off if it is not already. Press and hold the volume + key and connect the GoGear to the computer (while still pressing the volume +). A window will pop up saying a repair is being performed. now you can let go of the Volume + button. The repair will get your device working normally again. WARNING: the repair process will delete any music/other media file from your GoGear.]

3) after repair, perform a firmware upgrade ("Update" tab in Philips Device Mgr while GoGear is connected to computer - see Philips website for more details)

Worst case scenario - Even rechargeable batteries have a limited number of charging cycles. The battery for the SA178 is an LI-Polymer 300mAh 12-hr battery. Philips won't fix it for you, but you might want to find a local repair service.

-Tha Mp3 Doctor

Feb 07, 2008 | Philips GoGear SA178 MP3 Player

3 Answers

My Phillips GoGear 30GB wont turn on


omg mine did the same thing. such a rip off :(

Oct 13, 2007 | Philips GoGear HDD6330 MP3 Player

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