Question about Acer Monitor

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Just bought a new H213H monitor. Video is fine, but the audio is barely audible...volume control is set as high as it will go, and the sound is still way too low. My system is Window XP if that is pertinent to this problem. What to do?

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  • sjsampson Nov 11, 2010

    Thanks for the info....I sure wish the sales person had told me what you did. I wouldn't have purchased it!! Nevertheless, thanks for your help.

  • sjsampson Nov 11, 2010

    That helps....Thanks again.

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  • Master
  • 4,889 Answers

Just so you know, the built in speakers of this monitor are 1 watt each and the total output being 2 watts. That is almost 30 times less than what the lowest desktop speakers' output. Check your system volume too. If its where it should be then thats the max output. People I know who own this monitor, use external speakers as the built-in speakers are not for gamers or musicaholics.
You can check out the specs here
http://www.newegg.com/Product/Product.aspx?Item=N82E16824009157

Posted on Nov 11, 2010

  • eagle338
    eagle338 Nov 11, 2010

    Thats called marketing my friend. The loopholes are always masked. Its a great display nonetheless. 1080p on a monitor for such low cost is a steal! Thanks for using Fixya.

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NEVER USE MAXIMUM VOLUME FOR TROUBLESHOOTING.

Turn the volume control to something medium.

The errant switch, control or condition may change and you will suddenly release the amp's
full power and possibly destroying your speakers. If a signal isn't audible at 1/2 volume
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Carefully examine the front panel for clues like a misplaced Source Selection, Mute, Tape
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NEVER USE MAXIMUM VOLUME FOR TROUBLESHOOTING.

Turn the volume control to something medium.

The errant switch, control or condition may change and you will suddenly release the amp's full power and possibly destroying your speakers. If a signal isn't audible at 1/2 volume it's probably not there.

Carefully examine the front panel for clues like a misplaced Mute or Tape Monitor control or Multichannel Analog Input selected.

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Did it stop working or has it ever worked before?

Make sure there is a cable running from your computer to the monitor's integrated speakers. It should go from a green 3.5mm output jack at the back of the computer to one the same size in the back of the monitor. If the cable is there and still no sound, double check the connection, make sure they are plugged in securely at both ends. Be sure that headphones are not plugged into the computer at the same time or audio will only come out through the headphones.

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Second place is the system volume. In the Control Panel, Audio (Start menu, Settings, Control Panel, Audio component) you can check the volume and mute of the system volume.
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If all of those are unmuted and high, you might try replacing the audio cable. Also reboot the computer with the audio cable plugged in where it should be. (Sometimes high-def digital audio can be quirky). Next try plugging in a pair of headphones into the front of the computer and see if you're getting any sound through there.

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