Question about Maxtor Personal Storage 3100 (M01E100) 100 GB Hard Drive

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I noticed a ticking sound coming from my external hard drive. Then I noticed it was no longer showing up on my system listing. Is this worth trying to fix? Mark

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An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device, and maybe to upgrade from 100GB to 500GB.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files.
For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge guarantee".

Posted on Nov 11, 2010

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Cant find apacer external hard drive (ITB) on pc but hear the sound when I've just plugged it it


Does the light come on to show you have power at the hard drive? Are all plugs and sockets firmly in place? Have you tried inserting the USB plug into a different socket on the PC? Sometimes USB hubs can give similar problems so try connecting the hard drive directly directly into the computer motherboard and disconnect the hub if any.

Otherwise you could have a dud hard drive.

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i noticed you ran the chkdsk utility on this drive did you try to repair bad sectors or just files

click start control panel administrative tools computer management disk management right click on your drive select properties click tools you should see click check now click start two boxes


automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now start


you might tick one box then return after its finished the first repair then return and tick the second box you should not do anything while the chkdsk utility is in progress any input may damage this drive


I found that you get best results by ticking one box then returning after it has finished then tick the other box if still no joy


try to use the external hard drive in a different computer and check whether you are able to access the data that is present on the external hard drive or you can try to connect it to a different port and check


hope this helps

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I've got a 1TB Iomega External drive, the drive in side is ticking over trying to start, this also will not show up in my devices cosole when i look for it


if your getting a clicking noise then the hard drive is dead. If you need to recover data then you will need to send it to a data recovery professional.

Mar 16, 2012 | Computers & Internet

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No longer able to access my external hard drice


From your description it sounds like your drive has developed a case of bad sectors. It's a common problem.

I would suggest http://www.r-studio.com/ if you want to try recovering the data yourself.

Or have the guys at http://FreeDataRecovery.us take a look at it for you. They operate remotely over the Internet and work off of donations.

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My external drive turns on but it just makes a low pitch ticking sound.yellow light does not go on and computer does not recognise it can i recover my music ..im a dj...anything helps


you can open your external drive and connect it directly to your computers IDE/SATA connectors and get in contact with the drive.
This only helps if the external drives circuit board is malfunktioning
and the drive itself is intact.
Its worth trying!!! if this helped, Please vote!

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Computer won't recognize hard drive


A few things to check but assumes USB for other interfaces similar steps may be followed

1. ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer.

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply (Dont use any other unless you know it has both the same voltage and current rating eg. 12V 500mA anything rated below that would not work properly)

5. always use the same port for connectin your devices. Some devices do not like being switched about.

If you checked and fixed anything there and still have issues carry on reading.

Go to your control panel and then administrative tools, select computer management.

Now select Disk Management and expand the window.

Your drive should be listed here (if not then you need to check your computer hardware has not got any issues before proceeding)

If your drive is listed and says healthy then right click on it an select Properties, click tools and then error checking, Check now, tick the two boxes and then start.

This will attempt to fix any errors on the drive. It may also ask you to restart which is fine. Allow it to finish its work or you could corrupt the drive. If all went well you should be able to use it normally again.

If you drive was listed ut did NOT say healthy then right click and select Format. Choose NTFS as the file system and do not tick any boxes you do NOT want quick format. Again start and let it do its thing. when it is done restart your computer and you should be good to go.

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Help!! Western digital 500gb external hard drive ticking noise


Yes. This is going to sound strange. Put the drive in a plastic bag and put it in the freezer. Next day, take it out, hook it up, and see if it is recognized.

If so, under My computer, right click on the drive - click Properties - then Tools, then Error Checking. Check box Automatically Fix File System Errors. Let it run. If everything shows up, be ready to transfer wnat you want off of it.

Freezing shrinks the metal parts . Microscopically, but often enough to get stuck parts free enough to get working.

I just went through this with a 750Gig Book. now i have reformatted the drive (after transferring all over to new drive) and the clicking is gone and all disk checks are fine and i wonder whether to trust this device ever again... Hate to just throw out a large drive.

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1 Answer

Some strange ticking sound coming from my external hard disk and is not detected by my pc


that is a failure mode of that hard drive..try shutting down the power and disconnecting the connection cable..then reverse that..you may need to have it serviced. Do you have a backup for that drive?

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Laptop usb hard disk


I've had this problem many times with external SATA hard drive plugged into the usb. My 120gig hard drive takes significant power to operate it. On laptops with a long cable to the usb, I get the Tick tick tick sound and the light flash in concert with the ticking. On laptops with short cables to the usb, the hard drive works. On one desk top, the hard drive doesn't work on the front usb but does on the rear because the rear has no cables. The usb comes off the motherboard. Conclusion? Most likely a voltage problem from longer than usual cables from the motherboard to the usb. One solution is plug the hard drive in the rear usb. Another solution is buy a more expensive cable linking the hard drive to the usb. Or buy a shorter cable. More expensive cable may have thicker wires that won't resist the current. But I do not believe for a minute that the hard drive is faulty. I've seen it too many times and it has never been a faulty hard drive.

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