Question about Maxtor Personal Storage 3100 (M01E100) 100 GB Hard Drive
An external storage-device has four major components:
* the USB cable
* the power-adapter
* the disk-drive inside the enclosure
* the USB-to-disk-drive adapter inside the enclosure.
One of these components has failed.
Try a different USB cable.
Try connecting to a different USB port on your computer.
Try connecting to a USB port on a different computer.
Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.
Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.
Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device, and maybe to upgrade from 100GB to 500GB.
Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.
There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files.
For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge guarantee".
Posted on Nov 11, 2010
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Posted on Jan 02, 2017
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Mar 14, 2013 | Apacer Memory Computers & Internet
i noticed you ran the chkdsk utility on this drive did you try to repair bad sectors or just files
click start control panel administrative tools computer management disk management right click on your drive select properties click tools you should see click check now click start two boxes
automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now start
you might tick one box then return after its finished the first repair then return and tick the second box you should not do anything while the chkdsk utility is in progress any input may damage this drive
I found that you get best results by ticking one box then returning after it has finished then tick the other box if still no joy
try to use the external hard drive in a different computer and check whether you are able to access the data that is present on the external hard drive or you can try to connect it to a different port and check
hope this helps
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