Question about Samsung 26.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Platinum

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Samsung RS267TDRS Refrigerator -- no water coming from door dispenser. Water line to back of fridge works fine. Water filter inside fridge fills with water, and it makes ice like clockwork. But no water comes out of door dispenser. We got a few trickles after it was installed, but that slowed down to drips, and now nothing at all. Is it possible the line inside the freezer door is frozen? Any other suggestions? The local warranty repair guys couldn't fix it, and Samsung said they would not ship us a new door -- offered to replace the whole fridge, but we declined and took the full refund instead (got to keep the fridge for free). Even so, I would like to get the water dispenser working if possible. Thanks in advance for any help you can give!

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The most common reason water stops are 1. The water line has frozen, but its not the part in the freezer door. Behind the crisper bins in the fresh food section, you might not see it but it behind the back wall. Heat up that area with a hair dryer, or if its not full shut it off for 24 hours and it will do the trick. 2. The pump that sends the water to the dispencer is dead, it will be located behind the ref lower left hand side behind panel (follow the water line) part # DA74-40149D, you can order it at marcone.com for about 27.00
Good luck, if those dont work let me know

Posted on Nov 11, 2010

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Posted on Jan 02, 2017

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