Question about Dyson DC23ACTUSC Bagless Canister Cyclonic Vacuum

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I have a Dyson DC23 animal canister. This is the first time I emptied the canister. After putting it back on, the vacuum won't start. I have removed and reseated the canister several times, also attachments, but it will not start. Help!

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: Dyson Animal clogged

Here is the best way to clean your dyson that I have found!
http://www.crazysquirrel.com/diy/dyson/cylinder-clean-page-1.jspx

Posted on Mar 02, 2008

ukvacfan
  • 328 Answers

SOURCE: Dyson DC17 Animal Vacuum

Use the upholstery brush supplied to unclog the perforations on the Dyson filter; the clogged holes don't impede on suction so you dont have to worry about this. It can be annoying however when you see it.

http://www.dyson.co.uk/support/help.asp?article=32&product=DC07-ANIMAL

Click on this page and it will take you directly to the Dyson page (UK) for your Animal model. It wll open up for user manual in another window

www.dyson.co.uk is a very well stocked website which has manuals for virtually all DC models sold.

Dont forget to rate!

Posted on Jul 19, 2008

  • 1 Answer

SOURCE: dyson animal, have to hold ON switch for it to work

unplug the power. problem seems to be with the power switch being stuck down. below the power button there's a screw. take that out and you have to really pry the cover off, but there's a switch behind there that is stuck in the on position. flick it around a little and it will go back to normal. good luck!

Posted on Sep 07, 2008

  • 1 Answer

SOURCE: Power shuts off on my dyson dc17 animal

My DC 17 Animal would only work when the brush was in the down position & the hose attachment wouldn't work at all. There was no suction. We had to take it in to be serviced & discovered that there is another filter in the system that Dyson doesn't tell you about. The person at the service center said he sees this problem a lot with this model because there is nothing about it in Dyson's consumer documentation.

Posted on Oct 06, 2008

  • 55 Answers

SOURCE: Dyson Animal hose collapses when using attachment hose

You have a clog in either your hose or your wand. You need to take off the wand and hose and inspect them.

Posted on Dec 02, 2008

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1 Answer

No power from unit


my dyson canister vacuum will not turn on. it cutoff mid use and now will not tuen back on. checked filter, checked head, removed debriss from head and emptied canister with no luck

Feb 03, 2014 | Dyson DC23 Bagless Canister Cyclonic...

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Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC23. This model doesn't include a traditional user-replaceable belt - the drive system is engineered to last for the lifetime of the machine.

If your machine is a DC23 Motorhead, please take a look at the video above to clear any obstructions from the brush bar and cleaner head, and to reset the machine.

If your DC23 includes an air-driven Turbine head, please follow the steps shown in our online Support guide to make sure everything is correct with your vacuum: http://www.dyson.co.uk/support/dc23/dc23-animal/my-machine-is-not-working/turbine-head-not-working-properly/check-the-plunger

If you'd like some further advice from our experts after you've given this a try, please contact the Dyson Helpline directly - you can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

If a repair or replacement part is needed, we'll be happy to confirm if this is covered under your vacuum's 5-year warranty.

Best wishes,

Jack
Dyson Online Customer Service
www.dyson.com

Nov 18, 2013 | Dyson DC23 Bagless Canister Cyclonic...

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I Have the Dyson dc23 animal stowaway canister motorhead. i want to clean the upper orange section as it is starting to hold the smell of dogs and dust but i can only seem to find videos on the upright...


Hi Ashley,

I have the DC17 Animal and my assumption would be that you could clean your canister the same way as you could clean an upright.

I've found Dyson's site pretty useful (for this specific question it may be outside their scope but maybe worth a try) http://www.dyson.com/support.aspx

I hope that's at least somewhat helpful.

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With my Dyson D23, my carpet power head attachment runs intermittently until it stops working all together.


Hi Megan, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC23. From your question, I'm not sure if you own DC23 Motorhead, which has a motor-driven brush bar, or DC23 Animal, which has a turbine-driven brush bar.

You can find online troubleshooting guides for both of these machines on our Support site. I'd encourage you to select your machine from the list, then follow the diagnostic checks shown:
http://www.dyson.co.uk/support/cylinders.aspx

If you'd like further advice from our experts after you've given this a try, please call us directly on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Aug 16, 2013 | Dyson DC23 Bagless Canister Cyclonic...

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Patry816:

It might not be the filter! The hose, canister and suction vanes on the motor also can cause that smell!!

Jan 06, 2013 | Dyson DC23 Animal Vacuum

1 Answer

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Hi there,

We are very glad to hear you were able to resolve the issue with your DC23. Thank you for taking time to share your resolution. If you have any questions, or need assistance at any point in the future, please feel free to call our Dyson Helpline at 0800 298 0298 (UK) or 1-866-693-9766 (US).

Best wishes,

Jessica

Dec 12, 2012 | Dyson DC23 Bagless Canister Cyclonic...

1 Answer

Dyson dc23 animal


Hi there,

I'm sorry to hear you're having difficulties with your DC23 Animal. If the turbinehead doesn't seem to be working as well as usual, this may be due to a blockage. The filter may also need a wash.

The easiest way to locate and remove any blockages is to follow the steps shown in our online support guide:

http://support.dyson.co.uk/support/dc23/dc23-animal/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual1/check-telescopic-wand-step-2

In normal use, the filter should be washed at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 24 hours for the filter to dry completely before replacing it.

This should resolve the issue, but if you'd like any further assistance or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com


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I need the user manual for the vacuum Dyson stowaway DC 23 animalpro


Hello,

The Dyson DC23 Animal owners manual was extremely difficult to find! I was able to find it for you however.

Please visit the link below, and just give it a minute or two to load. I was able to download it, and I did verify that this is the Dyson DC23 instruction booklet.

Owners Manual For Dyson DC23 :
http://media.dyson.com/downloads%5CAU/floorcare/manuals/DC23_AU_opManual.pdf

I hope that this helped you! Please be sure to rate my repair as helpful if this helped. This is what really keeps Fixya experts continue giving free technical support and keep coming back. Thank you for this kind gesture. If you have any questions please feel free to add a comment here on the repair page.

Thanks,

Chris J.
GoVacuum

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