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I have a simpledrive 120GB that was working fine now it is not recognized. the USB works and it is getting power.

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  • William Bode Nov 11, 2010

    it has 2 USB's I tried to plug in bot, nada, no, no clicking... some times blue light comes on some times it doesn't.

  • William Bode Nov 11, 2010

    I am now traveling and I am on my Dell mini Hachintosh. running OS X journaled..

  • William Bode Nov 11, 2010

    are we connected? is this a live chat?


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Hi
Is your simpledrive a drive that works with only one usb connector or does it have a power adapter?
Has the drive been dropped or anything similar?
If you hold it agains your ear do you hear steady humm or clicking sounds?

Posted on Nov 11, 2010

  • Ekse Nov 11, 2010

    No, this is support over email basically.



    It sounds like the drive's casing is faulty, theres a small control board inside the casing that can go bad, you may have to replace the whole casing.





    another possible reason is that your laptop is not supplying enough power to it from the usb ports, since your cable has two usb ends make sure both are connected, try different ports, try a USB hub with a plug in the wall power adapter - but thats not a guarantee fix either.





    If the drive does the same in another casing, then its a problem with the drive itself, and we can do noting to repair it. Since its a mac drive it will be difficult to recover data from it, unless you can plug it inside a mac as a 2nd hard drive. if noting comes up there either then the only way to get something off of it would be to send it off to a real data recovery service and those are not cheap.

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