Hello I am fixing an Imac G5 for a friend. When the Imac boots it comes to a gray screen with a flashing folder that has a question mark in the middle of it. This usually indicates that there is a missing system file, so I figured the only proper way to solve this was by reinstalling the OS. However, during that process I came to the destination selection screen. No hard drive was present.
My friend mentioned to me that the computer was dropped off the back of a delivery truck and was just given to him. So to insure that there wasn't any hardware failure I ran a diagnostics using Techtools Pro 4. Everything came out fine except it wasn't able to find a hard drive to do a volume check. I opened up the computer to check if there was even a hard drive mounted. There was a Seagate Sata in it. To be honest I don't work with Sata often because I am used to working with Ms-Dos based motherboards and they more the often use an ATA hard drive.
This hard drive didn't appear to have a power cable connected to it that you would see coming off of a power supply in a PC. Instead it had much smaller four pinned ribbon cable connecting from the motherboard to the side of the hard drive. I am not used to seeing this so I am just assuming that this is the power connector. After all of this I have concluded that the hard drive likely broke when it fell out of the truck.
If you have anymore insight on this problem it would be appreciated. I would also like to know where I can find an affordable hard drive for this computer.
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Hello. That problem can be hardware, such as a faulty mother board (the video card is part of the mother board on the iMacs). This also depends ont the iMac model that you have. If it is a G5, there was a series problem with condensers on the motherboard, but it is now too late to claim a replacement. If it is a newer iMac with intel chip, I would advise to bring the Mac to an AppleStore near your place or a repair shop for a complete diagnostic.
I think that on an iMac, this kind of problem can't be software related, because it is an all-in-one desktop with no separated screen settings.
A couple of cheap fixes. Worth a try. If it boots, go to disc utility in the utilities folder and restore disc permissions. Then run repair disc. If that fails, buy a copy of Disc Warrior and start from that disc.
Try booting from your OSX cd, put it in and hold down "C" as it is booting up. If you can boot from the CD then you might be able to repair the disk using the **** utility in it or worst-case, re-install OSX.
It could possibly be a faulty connection inside the computer too.
You may need to take it in for repairs if you want to try and save the files (before reinstalling or opening up the computer!).
It is having difficulty with the system folder, try starting with the left hand shift key held down, if not boot from CD, select language as if you are going to do an install, on the next screen the top menu has a utilities folder, in this select disc utlility, select your hard drive and then select repair, let this work and if OK or repaired (if it says it cannot repair then you need a repair utlity like DiskWarrior) then repair permissions, this can take a while with a big HD, then in utilities select start up disk and select your HD and restart.
You need a Tiger or Leopard installation disk. Then You start up the system holding down "C" instead of installing you start the "disk utillity" and repair it.
You can access singel user mode by starting up the system holding down command + S.