I have an RCA 4-line Intercom Speakerphone Model 25403/04
I'm the receptionist for the office, and this morning, line 1 started ghosting. Essentially, the line 1 indicator light is solid red, as though someone is on that line, when in actuality, no one is. If the phone rings, the line does not flash to indicate someone is calling, so I hear the phone ring, and I know that it is on line 1, but line 1 is not flashing green, it continues to be a solid red.
If I then pick up that line, the line 1 indicator light turns yellow, as opposed to green. When I put them on hold, they are immdiately disconnected, but the light is flashing alternately red and yellow.
I have switched phones, and this one seems to work appropriately, but all of my speed dial is programmed into the other phone, so I need to have it back...
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Re: Line 1 disconnects people on hold
Try these first and let me know Intercom does not function correctly • Make sure line 1 is connected properly and common to all phones on the system. • Make sure all phone ID’s (station numbers) involved have been assigned. Transfer does not function correctly • Make sure receiver phones (stations) have same line connected. Intercom indicator turns red and green alternately • The station address needs to be re-assigned due to a duplicate station address in the system. See “Changing the Phone ID (Station Address)”. Good luck, Lee
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I had the same issue on my RCA 25255re2 and worked with customer service at RCA. They had me hold down the delete button for 5 seconds, release the delete button, then press delete one more time. That cleared the phantom L1 message waiting issue we were having at my office
The phone may have the same extension as another phone in the system. Unplug it from the power and take out the battery for a minute. Then plug it back in. It should take a moment to find other phones on the system and assign itself an extension number.
You may also have a line reversed on that phone. Check to see if line 1 is line 1 on all of the phones. Then line 2, 3 & 4.
Another thing to check is the DSL filter. That phone may need a filter on the line to keep your DSL from interferring. If it has one replace it.
Since you said line 3 was working for #2 company, i will suggest you put the line 3 back from where you removed it from. From the look of things the line might be the only line connected to be functioning. When ever you want to switch line since it is with intercom you will need to switch both side from where it is connected to where it is connected to, so that network connection can be achieved.
And on the other hand, the other line might not be working properly, that is why it was not connected or used.
It is possible. I have ATT 945(?) 4 line phones that communicate via a DSL-like signal between units to do special things like intercom, etc.
What I have in my setup is that I have a seperate line from the point of entry of my phone line to my DSL modem.
I then have TWO stacked DSL filters PER LINE that feed the main phone line running to all the phones.
Be AWARE that when using the speaker phone there is a modulation of the gains both directions. When you talk OR have a noisy background noise, the gain of the speaker is cut down to prevent feedback. And when you go silent, the speaker gain is increased for you to hear the other side of the call. Essentially it takes as much discipline as the old two-way radios... one talker at a time with these speaker phones AND very little background noise.
GEt offers a handy 4 line business phone that's perfect for most small businesses.
Have up to 8 lines by stacking 2 sets of phones on your desk. It's easy to setup
because it doesn't require any special phone control center or software. Just hook
them up like any other 1 line or 2 line phones system and your business is ready to
go. You'll have up to 8 phone lines with the ability to place calls on hold,
transfer, conferencing, hands free speakerphone and much more
I believe you have to reset the intercom system, meaning you need to reassign one or all of the phone's intercom numbers. To assign intercom # ( found on page 10 of the manual which you can download online)
1 Do NOT lift handset
2 Press the following 3 buttons (in order) PROGRAM, STAR, and then POUND
3 Enter two digits (the number you want the phone to be)
4 Press the INTERCOM button and you will hear a tone - then youre all done.