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I have a Whirlpool side/side with ice and water in the door. Ice is working fine but the water dispenser stopped working suddenly. I need to know how to get inside the door to find how to fix the problem. Or, if there is another way to repair it I would like to know that.

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  • venables2 Nov 11, 2010

    It is Whirlpool ED25QT

  • venables2 Nov 14, 2010

    I intend to repair it myself and I do believe the solenoid has failed since there is no sound when I push the dispenser. The model number is Whirlpool ED25QT. I have not been able to get inside the panel and have been afraid to put too much pressure on it for fear of breaking it. I mostly need to know how to get inside the panel to inspect it and repair it. Does it clip on? Do you go through the back of the door? I see no screws or clips to guide me.

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  • Master
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The surrounding trim of the fountain simply snaps in place.

Start at one corner and work your way around to reveal the mounting screws.

It sounds as if the selector lever's microswitch has failed. It should audibly click when you press the lever.

Head over to repairclinic.com and enter in your full model number for replacement parts.

Thanks!

Posted on Nov 12, 2010

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Check if water is flowing into the water dispenser----- which means there is a problem with the inlet valve(water) and that is controlled by a solenoid Valve. If the solenoid is buckled up due to excess heating, get it replaced. If water is flowing in, the water dispenser's thermostat may have malfunctioned, since this thermostat is separate from that inside the fridge.

Posted on Nov 11, 2010

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  • Refrigerators Master
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Could you please let us know your model

Posted on Nov 11, 2010

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