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Whirlpool Gold, Model #GI7FVCXWY01, Serial #KY4241799 Purchased in April 2010 This appliance is UNDER WARRANTY Ice maker stopped working; was serviced yesterday. It made a small amount of ice right away but stopped after technician left. Called for a re-visit this morning, but the service can't take place until Tuesday, 11/16. In the meantime, have noticed that the fresh food compartment in the refrigerator is FREEZING. Raised the temperature from 38 to 40, and turned the ice maker OFF once more. Will this solve the freezing problem until Tuesday? If not, is there anything else I can do? Or do I need emergency service? I can't get through to Whirlpool or the third-party servicer, A&E Factory Service, on the 800 numbers. All I hear are fast busy signals. As this appliance is under warranty, I hope Whirlpool will assume any charges for using this help service and/or fixing the problem.

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Posted on Jan 02, 2017

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  • 833 Answers

SOURCE: Gss25wgsd bb model number

Mick...there may be any number of reasons for this. First, check for a bad door gasket. It must be clean and fit snugly around the unit. Use a piece of typing paper about 2 inches wide to pull through. It should pull with some resistance anywhere you try. If it is gappy, humidity can leak in.

Next, make sure the condenser coils are clean. Third, how cold is your freezer? Is should be about 5 degrees or so if it is kept closed for about 6 hours or more.

Is the ice maker clean and not overflowing? Many units can be removed and cleaned out.

You may have other issues...start with these.

Posted on Dec 18, 2007

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  • 71 Answers

SOURCE: Ice maker is leaking small amounts of water.

Is the amount of water to much for the tray size , you can adjust it with the small screw behind the icemaker cover . is the line entering the back of the icemaker jammed up to far causing it to spray ? Or is the icemaker or refrigerator not level

Posted on Dec 14, 2008

  • 6 Answers

SOURCE: Whirlpool Gold Refrigerator (GS5SHAXNLOO)

check the water supply and filter

Posted on Apr 26, 2009

ronaldo_ross
  • 1056 Answers

SOURCE: GE Profile PFSS6PKWASS ice maker quit, water and

Try defrosting it completely then re start it again. Shut off the water suplly. Maybe the service guy forgot to turn the water supply off.

Posted on Jul 07, 2010

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