Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Posted on Dec 17, 2009
* Install the printer first and perform the following steps:
1. Click on Start >> Run (or in the 'Start Search' box).
2. Type MSCONFIG
3. Click on 'OK'. The Configuration Utility should open on the screen.
4. Click on the 'General tab'.
5. Choose 'Selective startup'
6. Check 'Selective startup'
7. Click on 'STARTUP' tab.
8. Uncheck all the programs which start with 'HP' or 'hp' except for 'hpqtra08'.
9. Click on 'OK'. Restart the system
If you are getting a message "System Configuration Utility, you are using the selective startup for troubleshooting your system", I suggest you check the check box in that window and click on 'OK'. This occurs if you are using the Selective startup option and not using the normal startup to reduce the number of startup programs.
Now verify the result
:) Dr Tony
Posted on Apr 20, 2010
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