Question about Kenmore 24032\24036 Top Load Washer
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Posted on Jan 02, 2017
Hi Norm. Welcome to FixYa.
The first thing to check with the kind of symptoms your machine exhibits is the operation of the lid switch. Make sure that the pin/plunger on the lid itself has not broken off, and check the actuator lever on the switch itself. It is REALLY common on your model for the actuator arm to break off or crack, and this will cause no spin/no pump problems. Your machine is built by Whirlpool and the part number for the switch assembly is a 3849238. You can get it at any local whirlpool parts center in your area.
I hope you find this info helpful and thank you for allowing us to serve you.
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Posted on Dec 27, 2008
ok take the top off the agitator there is a cap carefully remove this cap and then some have a inner cap with a handle remove that also in side the agitator it has a 1/2" or 7/16" head bolt remove the bolt and then pull up really ******* the agitator. to replace dogs you have to break the taps holding them in not the agitator be careful
Posted on Jan 11, 2009
Fix it. Very easy fix and the part is not expensive. What you have is a direct drive motor. For ease of maintenance the machine is made in a way which makes it possible to service it in place without having to move it. You flip the controls up and pop the retaining clips in back, unplug the lid switch harness and tip the case towards you an out of the way. You can now access the pump, motor, and that pesky drive coupling. These do simply wear out but they usually will go if a comforter is washed in it or low water big load scenario.
I have videos repair manual,parts locaters and repair photos: HERE
Posted on Feb 14, 2010
Testimonial: "Thank you for the EXCELLENT & QUICK solution! Your repair suggestion along with instructions worked perfectly & saved us hundreds of $$! "
It appears your coupling has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Posted on Sep 13, 2010
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