Question about Samsung Prostar 816 Phone

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INHERITED PROSTAR 816, TRYING TO FIND USER MANUAL TO PROGRAM SPEED DIAL

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It's not called a Prostar in the UK but is known as the Samsung DCS 816. The follow clip will show you how to add to the system speed dial directory. But you can find 60+ handy clips at www.AbbeyTelecom.com

Posted on Dec 09, 2010

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How do you turn the ringer off on a prostar 816?


Hi, you can set Do Not Disturb on the prostar 816 by dialling 401, to take off Do Not Disturb dial 400, leave the handset down when doing this, a softkey can also be programmed as a DND key if this makes life easier. I have uploaded a video for you to look at, there are lots more on YouTube search abbeytel, or visit www.abbeytelecom.com. Hope this helps.

Dec 14, 2010 | Samsung Prostar 816 Phone

3 Answers

After a series of power outages and brown outs over the weekend, our system has lost all of the predialed #'s and only one phone in the whole office (10 phone) rings.


Hello. Often the aftermath of a power outage is a power surge. If your phone system is not surge protected, this is the likely culprit. The damage done by a surge or several surges can only be assessed with a thorough diagnostic exploration. This has to be done by a technician with the proper diagnostic equipment and know how. j.

Jun 14, 2010 | Samsung Prostar 816 Phone

1 Answer

After a series of power outages and brown outs over the weekend, our system has lost all of the predialed #'s and only one phone in the whole office (10 phone) rings.


Sounds like the system defaulted programming.
Depending on the type of prostar 616 the only ringing station would be 1(or 21) with the porstar or 4(or 24) with the prostar plus.
To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down, enter #20 the screen should say MMC DISABLED
enter in 1 2 3 4 1 # (that enables programming)
enter in #62 the screen should say day ring assn
press the line you wish to program
press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
press # when finished with the line
repeat steps 2 through 5 for the remainder of the lines you wish to change
press # when finished.
To program system speed dial numbersyou need the customer programming enabled (see the first part of programing ringing)
press the ALM/SD button
dial the 2 digit speed dialcode 10-98
dial the telephone number to be stored in that speed dial bank
press ALM/SD to store the number

Jun 01, 2010 | Samsung Prostar 816 Phone

1 Answer

I have a Prostar 816 Plus. I disconnected the power cable today to connect it to a new battery back up surge protector. I then tried to dial out and it sounds like an old rotary phone. It allows me to dial...


To change the dialing from pulse to dtmf dialing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down, enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #42 the screen should momentarily say trunk dial typethen display the current programmed data (00000000)
3) enter in 0 for pulse dialing and 1 for dtmf dialing for each of the lines. i.e. touch tone dialing for lines 1-4 would be 11110000. all 8 digits must be entered for the program to accept the data
press # when finished.

Dec 15, 2009 | Samsung Prostar 816 Phone

3 Answers

My office has the Prostar 816 phone and the manual is not detailed at all.. I needed to know how to change the time (due to time change) Our manual says #55 etc etc... Help me please!


To change the time on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down, enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming2.gif)
2) enter in #55 the screen should say YYMMDDWHHMM
3) enter in the year, month, day, day of the week, hours and minutes(the day of the week values are 1= mon. 2= tues. etc.)
press # when finished.

Nov 12, 2009 | Samsung Prostar 824 Keyset Telephone

1 Answer

How do i change the time on my samsung prostar 816 phone?


  1. Enable technician programming mode
    • Press "#" - "PROGRAMMING" is displayed
    • Dial "20" - "MMC ENABLED" or "MMC DISABLED" is displayed
    • Dial the password (default - 1234) - if wrong password is enter "ERROR" is displayed
    • Dial "1" to enter program mode
    • Press "#"
  2. Press "#" key - "PROGRAMMING" is displayed
  3. Dial "55" - the display shows "YY MM DD W HH MM" and then the current date is displayed
  4. Enter the new date
    • YY = Last two digits of the year
    • MM = Month (01 - 12)
    • DD = Day of the month (01 - 31)
    • W = Day of the week (1 -7 day of the week begins on Monday & ends on Sunday)
    • HH = Hour (Use 24 hour clock)
    • MM = Minutes (0-59)
  5. Press "#" - new date is saved

Jul 24, 2009 | Samsung Prostar 816 Phone

1 Answer

CHANGE SPEED DIALS ON SAMSUNG 816


with the handset on hook dial #06 the display should read MMC DISABLED enter 4321 then 1, press # to enter Press ALM/SD button, dial the 2 digit code 10-98, dial the phone number you want stored ( pressing hold inserts a 3 sec. pause and msg inserts a hookflash) press the ALM/SD button to store the number. repeat the procedure for additional speed dial programming.

Jul 08, 2009 | Samsung Prostar 816 Phone

1 Answer

Samsung 816 power outage dailing an outside line


First thing you should verify a dial tone on the fax machine. (use any analog phone)
If you have dial tone, press 9 and then a number
Second is it conected through tel. system? (did it have an internal extension) and there is no dial tone then your analog port may be fried. Call your telephone vendor. He should be able to help you.
You can purchase a manual for about 10 dollars
Email your system model number to sales at aaa-avad.com for further instructions

Mar 31, 2009 | Samsung Prostar 816 Phone

1 Answer

Prostar 816


with the handset on hook dial #06 the display should read MMC DISABLED enter 4321 then 1, press # to enterpress ALM/SD button, dial the 2 digit code 10-98, dial the phone number you want stored ( pressing hold inserts a 3 sec. pause and msg inserts a hookflash) press the ALM/SD button to store the number. repeat the procedure for additional speed dial programming.
hope that helps

Mar 20, 2009 | Samsung Prostar 816 Phone

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