SanDisk Sansa m250 MP3 Player Logo

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Posted on Jun 17, 2008
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DEVICE NOT DETECTED

WHEN I PLUG IN MY M250 AFTER OPENENING WINDOWS MEDIA PLAYER IT SAYS NO DEVICE DETECTED. WHAT DO I DO?

  • lalena_love Jun 19, 2008

    when i plug my snsa m250 into my computer and try to sync it to my windows media player it come up undetected.

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2 Answers

Jean Sintulaire

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  • Posted on Jun 17, 2008
Jean  Sintulaire
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What I would recommend you to do is to make sure that your device is under MTP mode instead of MSC...to do that go under menu,setting, usb and then there should the two mode listed there...then you want to plug your device in the back of your computer..not in the front..tghat is very important....once you do that..open up your windows media player...click on your start thee sync panel..if your device is recognize properly it will be showing there on the right side..and if its not listed properly, it will say connect a device..if thats the case..click on your start menu right click on computer and then click on propetties, click under hardware and then device manager..your device should be showing there...check under disk drives to see if your device is showing there and if it doesnt you want to right click and hit uninstall...we dont want your device to be under disk drive ..we want it to be under windows portable device...once you uninstall it...go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
Please rate accordingly
Thank you
Computerrep

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  • Posted on Jun 19, 2008
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Hey sir
My sandisc was froze saying it was finalizing update
somehow i managed to format it
but now its not turning on wat should i do
Im in dinda so its hard for me to find dealers for replacement
Pls i relly need ur help.....

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Related Questions:

0helpful
1answer

How do i put music on it?

Connect the player using the usb cable. Use either Windows Media Player or just drop your files into the mass storage device detected.
0helpful
1answer

I need a driver!

Hello,

When connecting the player to a computer with XP it should be detected directly in Windows Media Player when:
1. The player is not locked.
2. Media Player 9 or 10 is installed and updated.


If the player does not respond or seems to be "frozen", the data on the
device might be corrupt. Then the player should be reformatted: this will erase all data ! How to format, see step 1 and 2:
STEP 1 - Connect the device to the computer
1. Remove the battery from the player’s battery compartment.
2. Put the hold/lock switch to lock.
3. Plug in your device to the computer.

STEP 2 - Format the device
1. Double-click My Computer.
2. Right-click on the player, which might show up as a Removable Drive, select Format.
3. Click Start.
4. Click OK when a "Format Complete" dialog appears.
5. Click Close.

There are also updates/reinstallations for the player's firmware
when needed.Press play/pause/up button and repeat/ab/down button
to see the software version; model number, storage capacity.

Need more help ? Just post a comment.
1helpful
1answer

Sansa m250, can not see the files nor delete them

Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the SanDisk website. Make sure that you back your music up first because when you do this you are setting it back to factory settings.
3helpful
1answer

I want to reset the player

The best thing to do is remove everything and start over.
How To:
Plug in the mp3 player to the usb and open Windows Media Player.
When the player shows up on the left side of the screen - "Sansa m250" - rightclick on it and choose "format."
Give it plenty of time erase everything.
**THE COMPUTER WILL SAY IT IS FINISHED BUT THE DEVICE WILL NOT. LISTEN TO THE DEVICE.**
Unplug and check to see if the device now says "no files." If so you're good. Just reload what music you want. If not, do the procedure again and make sure that the format process is complete before you unplug - sometimes it looks finished but is really just hung up.
1helpful
1answer

Sansa m250 playlists

First you need to set your Sansa m250 mp3 player to MTP mode:

) Tap your menu button and select "Settings" > "USB".
2) On this screen, make sure that there is a check next to "Auto Detect" and NOT "MSC".

Note: Music that was transferred to the player in "MSC" (Mass Storage Class) mode will not be accessible once the player is put into MTP mode.

However, the music can still be accessed by switching the player back to MSC mode.


To transfer a playlist using Windows Media Player version 10:

- Make sure device is showing as an "audio device" and in MTP mode
- Create a playlist by right clicking a song in the library, add to>additional playlists>new or by saving a now playing list
- Select the Sync tab and click "Sync settings"
- Check "Synchronize device automatically"
- Set "View" to "All Playlists"
- Place a check next to the playlists they want to transfer to device
- Media Player should then sync those lists once you hit OK.
Once you Sync for the first time a new folder "Playlists" will appear in your m250 using Windows Explorer. Once that folder is created you can even use Windows Explorer alone to create playlists, all you have to do is right click on a song and choose create a playlist. Double click on playlist > Reference Tab, on the window you simply drag and drop your songs.

Hope this helps
5helpful
6answers

I WANT TO DOWNLOAD SANSA M250 SOFTWARE

What version of windows are you using, did it install by itself without any troubles? It should show up in windows media player in sync or transfer to device.
0helpful
1answer

Sandisk m250

yea it is compatible with WMP...it sounds like you are having some firmware issue...what I will recommend you to do is to get the latest firmware for the device...and make sure you have the device in MTP mode..once you have it in MTP mode WMP should recognize and you shouldnt have any [email protected]
0helpful
1answer

Can not remove files from sansa

Windows Media Player is a little temperamental when it comes to music on the device.

You can manually manage the music from My Computer>Device Name (m250)>MUSIC Folder.

You can drag & drop files onto the device from here, as well as, right click and delete them.




Best of Luck.
1helpful
1answer

Unknown Device

This player is not compatible with Vista
0helpful
3answers

Not enough space to listen

If it''s any consolation, the same thing happened to me after I loaded about 1.6 GB (~250 MB left) of music on my Sansa m250. I tried to delete the required 8MB, but the directory structure got destroyed to the point where my computer wouldn''t recognize the device. I called their technical support and they''re having me send it back to them for a replacement! It''s not you, but the player! I don''t know if there''s anything that can be done from a consumer standpoint.
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