Question about GE Spacemaker JVM1640SJ Microwave Oven

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JVM1740SM1SS Certain buttons have stopped working. Specifically, the following buttons do not work and I have only had the microwave oven 6 months: 3,5,7,8,9, clock, time cook, potato, popcorn, am/fm, turn table, surface light, reminder. Any suggestions?

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  • sandsrank Feb 18, 2009

    I have the same problem with my Microwave. It's only 15 months old? Buttons just quit working. So my question to GE is....is this something I should plan on replacing every 6-12 months?

  • rsosa01 Apr 26, 2009

    I have the exact same problem on the same model where do i get a replacement keypad membrane from?

  • Anonymous Mar 13, 2014

    I can't find any indication of what the wattage is
    so I know how long to cook certain foods

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  • GE Master
  • 9,098 Answers

Your membrane keypad has probably failed.

If you might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.

It's at http://www.microwavedisplay.com/keypad_replacement.pdf

We have critical safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

Essentially you unplug the oven from the wall outlet, and remove the control panel assembly as per the instructions at the site linked above.

(Remove the grille from across the top, remove the top screw in the control panel frame, then lift up & out).

There should also be a very helpful "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille.

Then unplug the keypad from the circuit board, heat up the keypad from the front with a hair dryer, then peel the old keypad off.

You have to make sure all the old adhesive is off or the new keypad will not stick.

I use paint thinner or mineral spirits, then follow up with isopropyl alcohol to be sure the panel face is squeaky clean and dry.

Then peel the backing paper from the new keypad and carefully press the new keypad in place.

You need to be precise - you cannot apply it, peel it off, then reapply it.

If you would like to have us do this for you, we do that for $39.95 plus part costs.

Please feel free to contact me directly if you need more help.

We're happy to help and we appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

Posted on Jun 23, 2008

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