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HP 7410 all in one printer gets scanner failure which I think is actually caused by automatic documnet feeder problem. Scanner works fine from scanner glass. Looking for parts to repair the ADF. tx..

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  • hdh54 Sep 15, 2008

    Same thing. I get a scanner failed message when I try to us the ADF. The scanner works fine from the flass. When using the ADF, It takes the paper in just fine until it gets to the edge of the glass, then make a grinding noise and says the scanner failed. Sounds like stripped gears to me.

  • Anonymous Oct 03, 2008

    The document feeder is useless because it consistently jams and mutilates important documents. So it's not truly a "all in one". It's a "most in one" plus document shredder.



  • Giomezzo Jan 02, 2009

    Any documents loaded into the ADF on my HP 7600 series all--in-one are not long for this world. After about a quarter of the page is loaded, they skew to the left, and are ripped apart. I have searched for blockages in the paper path without success.

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5 Suggested Answers

  • 1 Answer

SOURCE: hp officejet 7410 fax failure

the whizzzzz is caused by the scanner belt slipping due to ware on the teeth ,however only the thrust side/end gets worn ,the ldle side can be moved by 180 deg to put the unused teeth it in the position that will make the printer fully operational until they are worn, HP do not have any spareparts and this belt would cost around $15 if you could get one it is also used in ofer printers

Posted on May 01, 2008

SOURCE: scanner failure on officejet k60

hola mi scaniadora no funciona que hago.

Posted on Jan 31, 2008

  • 1894 Answers

SOURCE: Problem with scanning both from the auto feeder and from scanner glass

this is what HP has to say

This document applies to all HP product models. Issue When the product is turned on or in the middle of an operation, an unexpected noise occurs, such as clicking, thumping, or grinding. Blinking lights and error codes might accompany the noise. NOTE: Noises can be caused by a number of things. This document focuses on isolating, identifying, and resolving known causes of product noises. Solution Noises are subjective and can be difficult to describe. Some noises are normal to the operation of the product and might include the following:

  • The product might make humming and buzzing sounds as the carriage moves around on the right or left side of the product while cleaning the ink cartridges. This is normal when a product is turned on, before and after printing, after a product has been on standby for some time, after replacing an ink cartridge, or in the middle of a large print job.
  • During a print job, the movement of rollers, gears, carriage, and paper (paper feed and ejection) creates some noise.
  • During a print job, if the product is printing in the fast or draft mode, the noise level might be higher than when using the best or normal mode.
  • At the end of the print job, a louder clicking noise occurs as the paper is pushed to the output tray.
  • At the end of a print job, a noise emanates from the left or right side of the product as the pens are capped. The product might try to do this a couple of times.
Abnormal noises are a symptom of a problem. The most accurate way to determine the origin of a noise is to isolate where it comes from and when it occurs. Use the following steps to try to isolate the noise issue. NOTE: Error codes might indicate the source of the noise. Make a note of any error code or blinking lights that appear. Step one: Check for loose or broken parts
  1. Raise the cover of the product.
  1. Check inside for loose or broken parts.
  2. If there are broken parts, the product needs to be serviced.
  3. Step two: Make sure that accessories are installed correctly
  1. Press the power button (c00636182.gif ) to turn off the product.
  2. Remove the power cord from the back of the product and unplug the power cord from the power source.
  3. Check any accessories (duplexer, envelope feeder, automatic document feeder (ADF)) to make sure each is installed and seated correctly.
  4. Plug the power cord into the back of the product and plug the power cord back into the power source.
  5. Press the power button (c00636182.gif ) to turn on the product.
  6. If the noise still persists, remove each accessory one at a time to try to determine if the noise is associated with a single accessory or a combination.
  7. If the noise stops when a specific accessory is removed, that part might need to be replaced. If possible, exchange the accessory with a known good one or a new one to determine if the noise is associated with the accessory. NOTE: If the product is fully functional with the accessory in place, the noise might be normal.
  8. If the noise persists, proceed to the next step.
Step three: Check connection with computer Turn off the computer to determine if the computer is the source of the noise. If the noise persists, proceed to Step four. If the noise stops when the computer is turned off, try to isolate any issues with connectivity:
  1. Press the power button (c00636182.gif ) to turn off the product.
  2. Disconnect the USB cable from the product.
  3. Unplug the power cord from the wall outlet and from the back of the product.
  4. Wait a couple of minutes to allow static to be discharged.
  5. Plug the power cord into the wall outlet and plug the power cord into the back of the product.
  6. Connect the product to a different USB port.
  7. Turn on the computer.
  8. Press the power button (c00636182.gif ) to turn on the product.
  9. If the noise persists, service the product.
Step four: Check for a paper jam Paper jams can prevent the internal components of the product from moving, which can create unusual noises.
  1. Press the power button (c00636182.gif ) to turn off the product.
  2. Disconnect the power cord from the back of the product.
  3. Remove the rear access door.
  4. Remove any paper that is inside the product by pulling it out through the rear access door and then securely replace the rear access door.
    1. If a paper jam cannot be removed from the back of the product, raise the product cover, carefully remove the paper jam from the front of the product, and then lower the cover.
    NOTE: Remove any paper jam carefully as it is possible to damage the product when removing a jam from the front of the product.
    1. Reconnect the power cord to the back of the product.
    2. Reload the paper in the paper tray.
    3. Press the power button (c00636182.gif ) to turn on the product.
    4. Try to print. If a jam is cleared and the product prints, but the noise persists, proceed to the next step.
    5. Step five: Make sure that the carriage moves freely
    1. Press the power button (c00636182.gif ) to turn off the product.
    2. Disconnect the power cord from the product.

    1. Make sure that the ink cartridges are locked into the carriage and have not come loose. Also make sure that there are no obstructions under or around the carriage to prevent it from moving.
    2. Close the product cover and reconnect the power cord.
    3. Press the power button (c00636182.gif ) to turn on the product.
    4. If the noise persists, proceed to the next step.
    5. Step six: Plug the product into a wall outlet
    If the product is plugged into an uninterruptible power supply, that source might make a beeping or whistling noise.
    1. Unplug the power cord from any power strips or surge protectors.
    2. Plug the power cord directly into a wall outlet instead.
    3. Press the power button (c00636182.gif ) to turn on the product. If the noise persists, proceed to the next step. If the noise stops when plugged directly into a wall outlet, the power strip or surge protector might not be allowing sufficient voltage to reach the product and might need to be replaced.
    Step eight: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product.

    Comments by scrodamoon in premium

    Posted on Aug 05, 2008

    • 2 Answers

    SOURCE: lexmark x632 scanner error(046005 adf lamp failure)

    There can be a few causes of this error:

    1) Firmware Revision is not latest and lamp warm-up time is too short - update firmware first:
    http://support.lexmark.com//printerfirmware/
    Type in: b103scan

    2) Flatbed Lamp has failed and needs replacing.

    3) ADF Optical Assembly has failed and needs replacing.

    4) Most Common Cause:
    ADF Optical Assembly Mirrors are dirty and need to be cleaned - Remove plastic cover from ADF and then remove ADF Optical Assembly. Remove the screw from one end and slide out the two mirrors - clean these and the mirror which is fixed.

    Cheers Ross.
    http://www.reboot.com.au

    Posted on Aug 09, 2009

    nalin_elliot
    • 224 Answers

    SOURCE: HP 7410 All-in-One Printer A

    I know i'm not going to get 4 thumbs up for providing this resolution because it seems like a hardware problem but what the heck you need some sort of help so here goes.

    This error usually occurs when trying to scan or make copies. The scanner bulb is not hot enough or the electrical conditions are not suitable for the HP All-In-One product. Follow the instructions listed below to resolve this failure. The scanner lamp lighting should be viewable under the scanner glass right or left corner.

    1. c00439542.jpg 1 - Scanner lamp lighting 2 - Scanner glass If the scanner bulb does not light up, the HP All-In-One product may be defective.
    2. Make sure that the room temperature is suitable for the HP All-in-One product. Perform a Power Cycle on the unit by following the steps below:
      1. Turn the unit off.
      2. Unplug the power cord from the unit.
      3. Wait 30 seconds, and then re-connect the power cord to the unit.
      4. Turn the unit on.
      Check the power connections:
      1. Make sure that the unit is connected directly to the wall outlet and not to a power strip.Try a different wall socket.
      2. Every PC provides a standard power cord; it is possible to use it to check whether the electrical failure is prompted by the cord or not.
    3. If the Warming up or Scanner failure error messages persist, please move the unit to a different room or building to verify that the building (or room) is grounded properly.
    4. If your HP All-in-One product uses a external power module, check the power module part number against the part number listed in the User Guide to ensure the proper power module is being used. If both part numbers do not match and your product is still under warranty, please click the Contact HP link at the top of the page. If your product is out of warranty, please click the How to Buy link at the top of the page. c00458738.jpg
    5. Perform a Partial Reset by following the steps below:
      • Unplug the power cord from the HP All-in-One product.Press and hold the appropriate button combination for your HP All-in-One product. The appropriate combination for your model can be consulted in the HP All-in-One Products - Performing a Partial Reset of the All-in-One document.While still holding the buttons down, plug the power cord back in. Release the buttons after the HP All-in-One unit displays the Partial Reset message.
      Make a test copy of any document.If this copy is successful, the scanner mechanism is functioning correctly.If the error appears again, Follow the below troubleshooting
    Noisy scanner This failure can occur when the HP All-in-One product is initializing.Every time the unit is turned on, the scanner carriage should move. Sometimes, when the scanner carriage returns to its home position, the carriage could crash and make a loud noise.Within a few seconds, the unit gets blocked, and the front panel display shows a Scanner failure message.Scanner noise could also be caused by the scanner sensor inside the HP All-in-One product being damaged or not properly in place.To solve this failure, follow the steps below:
    1. Perform a Power Cycle on the unit by following the steps below:
      1. Turn the unit off.
      2. Unplug the power cord from the unit.
      3. Wait 30 seconds, and then re-connect the power cord to the unit.
      4. Turn the unit on.
      Make a test copy of any document by pressing the Start Copy (black or color) button.
      • If this copy is successful, the scanner mechanism is functioning correctlyIf the failure remains unsolved, skip to the following step.
    2. Perform a Partial Reset on the unit by performing the following steps:
      • Unplug the power cord from the HP All-in-One unit.Press and hold the appropriate button combination for your HP All-In-One product. To know the proper combination for your model, check the HP All-in-One Products - Performing a Partial Reset of the All-in-One document.While still holding the buttons down, plug the power cord back in. Release the buttons after the HP All-In-One unit displays the Partial Reset message.
      Make a test copy of any document by pressing the Start Copy (black or color) button.If this copy is successful, the scanner mechanism is functioning correctly.
    3. Now if this still doesn't resolve the issue then it's a definite hardware problem my request would be regardless of the thumbs up,call up hp at 1800-474-6836 and ask for their upgrade machines because u'll get a machine with a 50-60% discount and an extended warranty with a 70-80% discount or u may get a warranty for the next two years for $1....Sorry if I can't help you

    Posted on Oct 05, 2010

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