Question about HP Color LaserJet 3500 Printer

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I've installed the laserjet cm3530 mfp in 5 of my 7 lan computers with no problems, but i couldn't do it in 2 of them. I used network installation with a fixed ip. and in those 5 pcs also installed de scaning assistant with no problems at all. why i couldn't install the printer in the other 2 pcs? The main setup window appears empty, no buttons, no explanation, , nothing but the green and grey color areas of the background, te landscape picture and nothing else. why is this happening? those 2 pcs having win7 ultimate OS.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 68 Answers

SOURCE: I would like to network

What model of HP LaserJet do you have?
You will have to go into the configuration menu on the printer itself and set up the network connection. 
I don't know what model you have, but here is a generic answer
Press the Menu Right until you find the HP MIO Menu - Select it. Next press the Item right button until you find the Cfg Network Card = No, - make it say yes by pushing the value right button, then push select to put an asterisk ( * ) next to it. Then press the item right button until you find Cfg TCP/IP = No, - make it say yes by pushing the value right button, then push select to put an asterisk ( * ) next to it. (assuming you are on a basic network) Last press the item right button and insert the following information.
IP Address: Not one already in use - generally 192.168.1.XXX (where XXX is some number between 2 - 253) Subnet Mask: generally 255.255.255.0 Gateway IP Address: Generally 192.168.1.1 or 192.168.1.0 or 192.168.1.254
Once you give it this information, print out the config page and it should be there. If this doesn't work, or you don't know how to find those numbers, I would be glad to help you further.

Posted on Dec 04, 2008

manojro
  • 495 Answers

SOURCE: HP Color LaserJet CM1017 MFP - won't scan

Please try installing software components for your MFP device.

Posted on Feb 12, 2009

  • 489 Answers

SOURCE: Strange Printer Issue - HP Laserjet 2600n

The last time I checked, you cannot set up a local printer using a TCP/IP port. A local printer is physically connected to a computer via a parallel, serial (very old), or USB cable. If the printer is connected to a switch, hub, or router via an Ethernet cable, it is by definition a network printer and the driver install must reflect this. I don't understand why it is able to print out the test page after the install. If you open up Control Panel -> Printers and double-click on the HP Laserjet 2600n in there, it will bring up the local spooler for the printer. You may have a bunch of print jobs queued up in there that it cannot currently send to the printer. You may want to clear the queue first (cancel all print jobs). Let me know if you have problems clearing the queue & I can give you instructions on how to do that one too.

Posted on Apr 23, 2009

YourZEN
  • 820 Answers

SOURCE: how do I install a hp laserjet cm 1312nfi MFP

Hello,

There's Windows 7 support for the CM1312 series, see next site:
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=uk&prodNameId=3562006&taskId=135&prodTypeId=18972&prodSeriesId=3558902&lang=en&cc=uk

Pay attention to downloading and installing the matching bit-version (32 or 64) for your system.

Posted on Nov 03, 2009

  • 1 Answer

SOURCE: HP Color Laser Jet printer CM1312nfi: scanner no

Go to your network and sharing center. Choose homegroup and sharing options. Change advanced sharing settings. Under your home or work profile, scroll down to file sharing connections. Switch to enable file sharing for devices that use 40 or 56 bit encryption. If that does not work, under password protected sharing, select "turn off password protected sharing". This is not recommended if you use your computer in multiple locations (laptop). I have found that turning all of these features off, running a scan from the printer successfully and then turning them back on, Windows seems to be comfortable allowing the printer to connect to the computer.

Posted on Oct 17, 2010

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