Question about Mitel 5220 IP Phone

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On the Mitel 5215 IP Phone. I was updating the firmware, and my power went. Now I get an error "File not on Flash", and the phone resets. How can I fix this.

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I'm sorry to have to tell you this. There are two causes for this. But the solution is the same. The causes are either the phone was power cycled while it was getting it's firmware updated. Or the phone falls into the category of a limited flash module. The limited flash module only allows the phone to be updated only a few times. The 5215 has been notorious for this problem.
The solution is that the phone will have to be repaired or replaced.

Posted on Apr 15, 2011

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Posted on Jan 02, 2017

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