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We have an older (22 years?) 'Insta-Flame (model HE30 TN) natural gas fireplace insert. The pilot light is out, as we painted to inside of the firebox. The instructions show to 1) turn the dial to 'off'', wait 5 minutes ... 2)Turn the dial to 'pilot', push in and light ... 3) Hold the dial in for one minute ... 4) Release the dial and rotate to 'on'. Our problem is: there are now marking on the dial for 'off', 'pilot' or 'on' that show on the dial (due to afing with age?), and we are therefore unable to get the pilot light again. Any assistance would be appreciated. Thanx!

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On some gas valves the pilot setting is on the same dial as pilot on and on .on others the pilot light has aseperate button on right side of control dial. If yours has this there will be a cut out on cotrol dial that must be aligned with button to allow it to be depressed to light pilot. If yours has this align control dial cutout with pilot button,depress button and light pilot,hold for about one min. and slowly release,if pilot light stays lit,turn down thermostat and rotate control dial normally to right . There should be arrows or marks on dial and gas valve to line up. If pilot light stays lit turn dial to next position and check to see that pilot is still lit. This should be on position, turn up thermostat and burner should light. If your dial has pilot light setting on it then rotate dial to each position,try to depress dial and when you have right one dial will depress allowing you to light pilot. Follow same procedure as above and you should be in business. Hope this helps.Thank you

Posted on Nov 11, 2010

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