Question about Canon PIXMA iP3500 Printer

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I have selected the front tray as paper source but it stops the print job and asks to select back tray. I don't want it to do this! Dana Ellis

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  • ellisd59 Nov 13, 2010

    Lee,

    I will try the new drivers location you sent but the reason I only want the front tray is because it's my wifes printer and the only place to put it is on the top of her desk hutch. She can reach the front tray but has to stand on a chair (with wheels) to reach the back tray.

    Thanks,

    Dana

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You can load paper in both the Front Tray and the Rear Tray.

How to load paper in the Rear Tray
1. Fan paper and align four corners.
I have selected the front - readypaper.jpg
2. When loading paper, follow the instruction below carefully.
ip3500_rear_tray.jpg
Open the sheet feeder cover and pull out the paper support.
Load paper with the paper's print side facing up, aligning its right edge to the cover guide.
Note: Setting Credit Card sized paper with the long-side down by mistake may cause paper jam.
Pinch and slide the paper guide to the paper's left side.
Open the front feeder.
Extend the output paper support.

Note: When loading legal sized paper, make sure to close the stopper of the output paper support.

ip3500_rear_tray2.jpg Switch the paper thickness lever according to the type of paper you use.
- Left: When printing on the paper other than envelopes or T-shirt transfers.
- Right: When printing on envelopes or T-shirt transfers.I have selected the front - ip3500_rear_tray3.jpg"http://i.fixya.net/uploads/images/ip3500_rear_tray3.jpg" alt="ip3500_rear_tray3.jpg" class="h_mi" /> Ensure that the Power lamp is lit.

3. When loading envelopes, be sure the flap is closed and to the left with the non-flap side of the envelope facing up.

top of page

How to load paper in the Front Tray
Important:
Only 8.5" x 11" (Letter size), A4 and B5 plain paper can be used in the front feeder

1. Fan paper and align four corners.
Note: Before loading paper, be sure to flatten its four corners. Otherwise, the paper may jam. When paper is curled, hold the opposing curled corners and gently bend them in the opposite direction until the paper becomes completely flat.
2. Before loading paper, I have selected the front - ip3500_load_paper_front3.jpg ip3500_load_paper_front3.jpg Open the front feeder.
Extend the output paper support, then its stopper.
3. When loading papI have selected the front - ip3500_load_paper_front2.jpgelow with care.
ip3500_load_paper_front2.jpg Load paper with the paper's print side facing down, aligning its right edge to the right edge of the front feeder.
Note: Do not load paper in the paper output tray.
Align the trailing edge of the paper to one of the paper size marks on the front feeder.
Pinch and slide the paper guide to the paper's left side.

ip3500_load_paper_front.jpg Set the paper thickness lever to the left.
Turn on the printer and confirm that the Power lamp is lit.
If the problem persists you may want to remove the printer and reinstall the latest driver located here just click the link and then make sure to select your current operating system:
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_ip_series/pixma_ip3500#DriversAndSoftware
Also if you still need assistance please let me know why it is that it matters which tray you are printing from. Most likely you can just keep both trays loaded and print away.
Thank you,
Lee

Posted on Nov 11, 2010

  • Lee A.
    Lee A. Nov 13, 2010

    Ok, let me know how it goes.
    Thanks,
    Lee

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