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I own a Lexmark 3600-4600 Series priner and it keeps giving me an error message telling me to "align print cartridges over and over again." It will not print anything out, and will not get past the alighnment issue no matter how many times i do the alignment. i am using a brand new Lexmark Cartidge and have never used a refill or offbrand cart in this printer. Also says to remove the tape from the cartridge even if I put an old cart in the printer in place of the new one. I made sure the protective tape was removed from any cart i tried to use. others seem to be having this issue as well, is there a fix?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

judesoul
  • 127 Answers

SOURCE: Cartidge alignment

try to insert your old cartridge if you still have it...if the printer works then its your new cartridge that is having problem..its called factory defects.

Posted on Nov 01, 2007

Inkworks
  • 81 Answers

SOURCE: OfficeJet G85xi cartirdges will not align

Could be one of two things....

1 - you may have bad cartridges (usually the color)...when the machine does an alignment it looks for specific marks on the paper...ie..green check marks before each line etc...if the correct marks are not there you will get an alignment failure...if the green check marks are there etc then you have a different problem...first replace color cartridge with a HP Brand cartridge

2- spot sensor on the side of carriage is not working...this is the little blue/green light that comes on during alignment. Its what reads the markings on paper so if the markings are correctly there and you still get this error then the spot sensor needs to be replaced. Simple fix that u can do. We sell the spot sensor for $15

Inkworks
866-381-0541

Posted on Nov 06, 2008

mdsaeed67
  • 849 Answers

SOURCE: Print Cartridge Alignment Failure

two option:-

1. cartridge is not proper. or
2. not proper installed.

Posted on Nov 29, 2008

  • 20 Answers

SOURCE: Lexmark 3600-4600 printer.message says

defective cartdge , replace it

Posted on Jun 17, 2010

nonontech
  • 4737 Answers

SOURCE: Remove and check cartridge error.

Remove all the cartridges, clean the contact points on the cartridges and on the printer using soft brush/cotton dipped in alcohol/acetone/spirit. While they are drying, reset your printer; Turn it off > Disconnect usb cable, power cord, inthernet cable; >remove the papers from the tray >open the back panel door (the rear door where you clear paper jam). Also turn of the main switch which the dc adaptor plugged in. After keeping it Off for about 5 minutes, turn on again using only the power cord, and again leave it on for few minutes > turn it off > connect all the cables > again turn it On and keep pressing the power button while it boots up. You can install the cartridges. If the problem persists, there's internal faulty or mechanical problem, you'll need to call a technician or will required to take to a service center.
Good luck.

Thanks for using FixYa.

Posted on Jun 30, 2010

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1 Answer

Printer keeps giving alignment problem message


hello, remove cartridges, clean with something soft the wiring of both printer cartridge slot and cartridge itself, make sure you use alcohool, sanitary or even parfume wich dries fast and is not greasy, after that power up printer and check to see if everything is alright, if other error ocurs reply here.

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Tallon41

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Installed new black cartridge - had ink


A firmware update for your model addresses the print quality problem that you're currently experiencing. Please visit the Lexmark website to download and install the Lexmark S400 Series Firmware Update. If more than one download is listed for your model, choose the first download in the list. If it is the wrong firmware level, an error message will tell you which firmware level is correct.
Should the error continue to display even after successfully updating your printer, please contact Lexmark Technical Support Center for additional assistance. Your printhead itself might be the cause of the problem.

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I'm having cartridge problems with lexmark z2420 printer


The problem could be due to a communication failure between one of the printheads (cartridges) and the All-In One (AIO) or by a short in one if the printheads. Please follow the steps below to identify and fix cartridge issues:

  1. Make sure the printer is on.
  2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-In-One is busy. Note: If the carrier does not automatically move to the center, turn off the printer or unplug the printer from the power source and then carefully slide the carrier to the center.
  3. Remove both cartridges from the carrier.
  4. Close the printer cover.
  5. Re-brick your printer by pulling out the power supply - black box behind the printer where the power cord is plugged in to, and re-plug after 30 seconds.
  6. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.
  7. If no error appears, reinsert the other cartridge. Close the printer cover.
  8. Replace whichever cartridge is causing the error to appear with a new genuine Lexmark cartridge. Try to print a document again to verify that the problem is fixed.

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1 Answer

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Try to align the cartridges using the Lexmark software installed on your computer to fix the problem. Please follow the steps below:1. On your computer, go to Start menu.2. Go to Programs.3. Go to Lexmark P4300 Series folder.4. Select Lexmark Solution Center.5. Select Align to fix blurry edges. Your printer will then print a page that will align your cartridges.
Try to print your document again to verify that the problem is fixed.

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1 Answer

Hi, I have a lexmark x7170 and keep getting an error message "unsupported cartridge". Help please!!


If you receive an error message that tells you that you have an unsupported cartridge, then you need to remove the cartridge. After installing the appropriate type of ink cartridge you should no longer receive the error message and you can then perform a print test.
Instruction on how avoid unsupprted cartridge message.
  1. Lift up the scanner unit (with the power on). The printer cartridge carrier will move to the top of the printer into the loading position.
  2. Press down on the lever above the cartridge and then raise the cartridge lid. Remove the cartridge and make sure the cartridge supports no more than four colors (cyan, yellow, magenta and black) and a speed of 22 parts per notation.
  3. Insert the compatible ink cartridge into the carrier and then lower the cartridge lid. Close the scanner unit, then make sure plain white paper is inserted into the paper loader.
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Cartridge Error 50C
Your print cartridge has shorted.
  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.If this does not resolve the issue then try the next steps.
  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges.

Good luck and dont forget to rate me!!!

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There is no doubt in my mind it Will be the cartridges you are using, alignment will continue to be requested if print out is missing bits do yourself a favour and use HP gen., not trying to plug HP just telling you the facts

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