Question about Saeco Vienna Digital Coffee Maker, Espresso Machine

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Coffee jam My machine has coffee, possibly damp, jammed up below the grinder and it won't let coffee out of the ginder and into the place where the water goes through. How can i get to this jam to break it up?

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Are you getting any coffee at all? Sounds like your doser door/channel and grinder may be blocked by damp coffee. To remedy this situation, the grinder (and doser door/channel) would have to be cleaned. This is best done by an authorized SAECO Service Center. Contact Saeco USA Inc. to located a Service Center near you at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : outlet@saeco-usa.com

Posted on Jun 19, 2008

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Posted on Jan 02, 2017

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My Saeco Odea Go coffee machine grinder screw rotates with on beans but does not rotate when beans are added. Motor sounds like its working.


There are different possibilities for your problem. First the motor might be damaged and is more weak than before that is why is stop when it need to grind beans. In this case only with replacement motor can solve the problem.

Second probably due to long use of oily coffee or low quality coffee beans or other reason there are coffee grounded in the grinder that become like rubber and does not leave the new coffee to pass through grinding burrs. For this either you have to dismantle the whole grinder and its burrs and clean them with brush or you can use a new magic product that you can fin in eBay it can clean automatically the grinder in 30 second see it at the link

http://www.ebay.com/itm/PULY-GRIND-COFFEE-GRINDER-CLEANER-CRYSTALS-20-GRAMS-PACK-OF-3-PACKETS-/131031511160?ssPageName=STRK:MESE:IT


You can try the above fist and you may solve the problem in minutes if not then you can proceed with the replacement of the ginder burrs or motor.

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One posible problem is the coffee shute. This is leading aslo to the passage where you put the grinded coffee and cleaning tablets. This might have be clocked from dry coffee mixed with humitity or steam. So you can use a bending brush similar to the one used to clean babes milk bottles and at the same time vacum with air vacum cleaner.
You can make perfect cleaning if you remove the top platic panel and visual check that everything are perfectly cleaned.
The last thing that is possible for the problem is weak ginder motor which have lost its power so it can grinds but not have the power to push the grinded coffee all the way through chute to the coffee group. In this case you will need new grinder motor.
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I'll explain how to in general, you have to work out the rest...first remove 3 screws on the coffee container...and 3 again underneath.To remove the sides..undo 6 T10 screws on RH side and 3 on LH.Then pull the front knob off and remove the coffee spout.Remove the top cover.Check the grinder whether itis accessible from the top ,if not remove 5 phyllips screws that hold the top half.Lift up and pull the grinder out. Good luck!

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Your machine will probably need service. The water will cause damage to the grinder burrs.  I can send you instruction on how to clean out the grinder on a Vienna if you provide me will your email address. You can email me at support@cerinicoffee.com.

 

You are not the first person to do this. These problems come in at least once a week.

 

Hope this helps.

 

Johnny

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