Question about Facebook Social Network

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I'm unable to use my Visa card to obtain FV CASH on the "Farmville" online game due to some unknown reason.Facebook needs to let me know what the problem is, so I can straighten it out.I have perfect credit and one Chase credit card with no balance. Yet I'm being blocked for some unknown reason.Facebook needs customer service to straighten problems like this out in seconds.Help me.Sincerely yours Douglas Adams

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  • Douglas Adams Nov 13, 2010

    Guru 110. I bought an AD from Facebook not knowing the cost nor ever seeing the ad nor knowing when it was active.It was supposedly active a day and a half and I got a notice From Facebook My charges were up to 9 dollars.I immediately cancelled an ad I've still never seen and told facebook I thought it was criminal when sent questioaire concerning the ad stoppage.I never got any bussiness from said clicks on my ad.

    When my Visa bill arrived,I challenged my ad bill and the tough folks at Paypal found in my favor.Up until that day I was just spending away with my credit card on Facebooks online game called FarnVille.Well over 1000.00 and close to 1500.00 on my same Visa.I only have one Visa and I have perfect credit as I'm a home owner and many other big things.
    For 22 years CHASE has worked with me to make sure I'm not ripped off.Is Facebook who lost 9 dollars and change gonna shut me down for losing its Paypal case?Hell I'll pay them the 9 dollars to get my card active again.
    The place you gave me to present my case I did.With NO RESPONSE as if I'M dead to them.I'm out of money on the game I was playing.I need help being out almost 1500.00 .When its suppose to be for charity to Haiti for playing that game.If only I could talk to a Facebook customer Service and straighten it out.Do you have any other idea's???

    Why can I get to that page again to try again and plead my case? Should I just bag it and get a refund from Fixya? Let me know Please.Douglas Adams.

  • Anonymous Mar 13, 2014

    I purchased my LG phone and triple minutes from QVC in December of 2012. I need more airtime minutes and tried to get them. They took my credit card information but only were offering double minutes not triple. Please see what you can do for me.

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Hi,

Actually, this is due to an automated system or process on Facebook which is designed to control monetary frauds and other irregular activities.

Sometimes, the system erroneously flags an account as a suspicious account and blocks the facility temporarily.

To resolve this issue, you will have to contact Facebook support by filling up this form

On the page which opens, enter the relevant details and click on the "Submit" button. Please do not enter your complete credit card number in the form.

Facebook will then verify the submitted details and restore the functionality at the earliest.

Hope this solves your problem. Thanks for using FixYa.

Posted on Nov 11, 2010

  • AliTech110
    AliTech110 Nov 14, 2010

    Thanks for the reply.

    The contact form is the only option to contact Facebook Customer support.

    Due to large number of review applications, it may take some time for the resolution of the issue.

    Thanks once again.

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