Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

1 Answer

Ice maker undercounter whirlpool

Builds up large ice on back but never slides down to be cut by wire grid.

Posted by on

  • Anonymous Jul 21, 2008

    I have same problem with ice not releasing, making ice fine but does not slide off. appears to be cycling too fast to heat up and release


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert that hasĀ over 500 points.


    An expert who has answered 200 questions.

  • Expert
  • 330 Answers

Check the back, maybe someplace leaks

Posted on Jul 10, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Will transformer cause icemaker not to cut icee

I have questions for you, does the cutting grid have voltage, is so how much? Check the cutting grid for a broken wire also as a broken wire on the cutting grid will cause the same problem. Good Luck

Aug 22, 2014 | GE Monogram ZDIS15CWW High Production,...

1 Answer

Ive just put a new grid cutter in my whirlpool ice maker but it is not heatinh up to cut the ice sheets into cubes. Any ideas what to do next?

Yes the next step is to check the voltage on the secondary side of the grid transformer found in the photo on page 30 of the=> 15 and 18 inch Whirlpool Ice Maker Service Manual

GI15NFLXS Grid Transformer

I hope the manual is a big help in resolving the ice cutting problem and please ask should you have any questions. The secondary side of the transformer should be showing a least 8.5 volts ac. Let me know if you are able to find the problem, Thanks Sea Breeze
The 18 inch ice maker takes the same grid transformer as the 15 inch model.

Mar 15, 2013 | Whirlpool Refrigerators

1 Answer

Whirlpool icemaker

If this an under the counter ice maker the machine is going to run water all the time with the exception of when the ice slides down to the cutting grid to be dropped.

Sep 05, 2012 | Refrigerators

1 Answer

Whirlpool refrigerator model ed5phexnloo loud noise & ice build up.

If this unit has a ice maker, when it fills the tray, water spills out around the fill tube. The water drips down and builds up around the fan over time. Need a drain line extension to slide over water line, should take care of issue.

Aug 18, 2012 | Whirlpool Refrigerators

1 Answer

A mouse is getting into the bottom of the fridge probably through a hole on the lower right behind the crisper where a tube exits. What do you suggest?

. The best thing to use is square grid type chicken wire . Cut a piece which will cover the entire area where the holes are and use the existing screws that hold the rear cover on by removing a few of them and then securing them back onto the unit using washers under the screws and above the grid to hold the grid in place . The mouse needs water to live and is drinking the water in your defrost drain tray . It is important to solve this issue, as the mouse will actually chew through the plastic tray to get to the water to survive . If this happens , you'll see water leaking out from under the refrigerator every couple of days as a defrost cycle runs every six to eight hours . Also , if you have a ice maker or drinking water setup , mice will actually bite through the plastic water supply lines and cause some expensive repair work . Good luck

Mar 10, 2011 | Whirlpool 21.0 cu. ft. Top Freezer...

1 Answer

My whirlpool ice maker makes ice just fine but it does not eject the ice you have to raise up on the arm then push it back down sometimes repeating this procedure a couple of is the module type...

Good day,
Make sure the wire is inserted properly. If it is, then the module is failing. You can buy the module itself but there are many other parts to an ice maker and it is not considered to be long term cost effective. Most replace the ice maker complete.

To be sure. Remove the ice maker, unscrew the module and remove. Try resetting it 2 or three times, then re-install. If there is no improvement, replace the ice maker.

Mar 03, 2010 | Whirlpool ED2FHEXN Side by Side...

1 Answer

I have a viking undercounter ice maker Model VUIM 150 DRSS. The ice maker makes a heet of ies and then it looks like it "slides down" to a grid of wires which the weight of the ice causes it to split into...

The grid of wires (i.e. cutting grid) is supposed to be powered at the start of the "harvest cycle" I believe that unit has a 12 VAC transformer to power the grid. Either the grid has a broken wire, the transformer is bad or something is not letting power travel from the transformer to the grid (like a loose wire). If you have a multimeter you can test the grid for proper resistance which should be 5.0 to 5.9 ohms. Make sure you take the proper precautions to disconnect power from the unit before disconnecting the cutting grid to test it. I believe it is plugged into a recepticle on the side of the unit. If the grid checks out ok, you can test the recepticle for should have power up to 35 minutes after the start of a harvest cycle. If you shut off the water supply and pull the reservoir plug, you can turn on the ice maker and have it "dry cycle" to test it's functions. It should be able to pull the evaporator plate (the cold plate) down to harvest temperature (11 degress F) in less than five minutes when there is no water flowing accross it. I hope this helps.

Jul 10, 2009 | Refrigerators

2 Answers

Whirlpool k40 ice maker... its been working fine then suddenly its hardly producing much ice, the cutting grid has been replaced and thats okay just very little ice. it goes through its process drops the...

Check the water hose. Is it kinked? Is the screen clogged. After a while minerals build up and could have clogged the intake making it hard to get the water necessary to make the ice,

Jul 01, 2008 | Whirlpool Refrigerators

2 Answers

My icemaker makes large hunk of ice


Jun 17, 2008 | Whirlpool Gold Series GI15NDXT 15"...

Not finding what you are looking for?
Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator Logo

133 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4636 Answers

Dan Webster
Dan Webster

Level 3 Expert

8205 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Whirlpool Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides