Question about HP Photosmart C3180 All-In-One InkJet Printer

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Help put me on-line ...

First the HP Photosmart All-in-One gave me an "offline", now and "error" in the Control panel. How do I make it online again? This all started when the USB plug was removed..

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If unplugging the USB cord and powering down both the computer and printer didn't work, try removing all the ink cartridges from the printer, power it down again. When you power back up, wait for the message that tells you cartridge error or something about missing or empty cartridges, you'll understand once you try this. Then put the ink cartridges (black and all!) back into the printer, close the cover and let the printer prep itself. this worked for me!

Posted on Jun 21, 2008

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Turn off the printer and the computer. Plug the usb cable back in. Make sure it is securely plugged in on both ends. Turn the printer back on and restart your computer. It should be back online.

Posted on Jun 17, 2008

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Hi,

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Download and install this Critical Update for your printer directly from HP.

Solution B:

There have been cases where if the PC is turned off or goes into hibernate this can occur. To work around this issue the "HP CUE DeviceDescovery Service" must be disabled:

1) Click on the "Start Menu" icon on the bottom left corner of the screen, type "services.msc" in the "Start Search" edit box, and hit enter. This will trigger Vista to pop-up a "User Account Control" dialog to prompt for permission to continue. Click "Continue" to allow Vista to open the Services management console application.

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4) From the "HP CUE DeviceDiscovery Service Properties" dialog, click on the "General" tab. If the "Service status" shows that the service has started, click on the "Stop" button to force the service to stop.

5) Change the "Start type" to "Disabled" and click on the "OK" button on the bottom of the dialog to apply the changes.

Solution C:

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And if not to bring the printer online you will have to right click on the printer icon and right click on Run as administrator> and then try bringing the printer online and checdk if it works.

And you can delete the Microsoft XPS Document writer it is a default printer icon installed if in case you did not have a printer installed you can store them to print later.
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1 Answer

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Good Day,

One thing you can try instead of deleting the doucment writer is to change the default printer. You can do this by right-clicking on the HP printer icon and selecting "set as default" from the drop down box. Also try turning the printer off and back on aswell as restaring the computer if you have'nt already. Did that printer ever work from that computer? How is it wired, by "switcher" do you mean a shared printer through you network(was printer sharing configured properly), or an A-B printer switch. Please clarify

Hope this helps for now

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